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ARE THERE ATMS AT SOLDIER FIELD?
Five Chase ATMs are conveniently located in the following areas throughout the stadium:
HOW DO I GET A PLAYER OR COACH AUTOGRAPH?
If you would like to request an autograph from a player or coach, we suggest you write the player or coach directly. We do not accept any merchandise (footballs, jerseys, etc.) or anything of great value to have autographed. It is at the discretion of each player or coach to handle his own fan requests. While there is no guarantee that you will receive a response, you should send your request and a self-addressed, stamped return envelope to the following address:
PLAYER/COACH NAME
c/o Chicago Bears Halas Hall 1000 Football Drive Lake Forest, IL 60045 HOW CAN I DONATE TO BEARS CARE?
Bears fans are welcome to make contributions to our charitable beneficiary, Bears Care, by contacting the Bears Care office at 1000 Football Drive, Lake Forest, IL 60045 or by calling (847) 739-5325. Bears Care's mission is to support programs designed to positively impact people in the areas of education, youth and families, athletics, entrepreneurship, and health, with a particular emphasis on programs serving disadvantaged youth. For further information about Bears Care and upcoming events, please visit ChicagoBears.com/bearscare. Requests for additional information can be submitted via e-mail to bearscare@bears.nfl.com.
WHERE CAN I SEND MY COMMENTS ABOUT MY GAMEDAY EXPERIENCE?
Visit one of our nine Fan Services booths located on the stadium concourses if you have comments, questions or concerns on gameday. On non-game days, you may also call the Chicago Bears Ticket Office at (847) 615-BEAR with any ticket related issues and a customer service representative will be happy to assist you. For any other issues, you may call our Fan Services team at (888) 79-BEARS, Ext. 4 or e-mail your thoughts to fanservices@bears.nfl.net. To better serve you at future games, we encourage you to complete a comment card, available at all Fan Services booths. On gameday, you can call the Soldier Field Gameday Security Hotline at 312-235-7999 for immediate assistance.
WHERE CAN I SEND MY QUESTIONS ABOUT THE TEAM OR SPECIFIC PLAYERS?
The proper venue for "football talk" would be on our website at ChicagoBears.com. You can email questions or comments to our Senior Web Writer, Larry Mayer in "Chalk Talk", or you may post your comments on our message boards. Just click on "Message Boards" from the "Fan Zone" module.
WHAT CONCESSIONS ARE AVAILABLE AT SOLDIER FIELD?
Sportservice is the exclusive food and beverage concessionaire at Soldier Field. There are numerous permanent and portable concession stands located throughout the stadium. Food and beverages will also be sold in the seating bowl via vendors. The Bears Fan Guide has complete listings of the location of concession stands and food items. Locations of all food and beverage stands are subject to change.
CAN I USE A CREDIT CARD OR MASTERCARD PAYPASS?
For your convenience, all major credit cards and MasterCard PayPass are accepted at all permanent concession stands, bars and Bears Pro Shops. Major credit cards are also accepted at merchandise portables. Credit cards are not accepted for in-seat vendors, food and beer portables or Bears game tickets sold by the Chicago Bears Ticket Office.
To sign up for your Chicago Bears ExtraPoints MasterCard, visit the kiosk inside of Gate 0 in the South Courtyard or any of the ExtraPoints kiosks in and around the stadium. DO YOU HAVE A DESIGNATED DRIVER PROGRAM?
The Chicago Bears, Sportservice, and Miller Brewing Company encourage fans to sign up to be Designated Drivers. If you are 21 years of age or older, pledge not to drink alcohol beverages at a Bears game, and will provide responsible transportation for all members of your group, please stop by a Fan Services booth to receive a Designated Driver wrist band. Participants will be asked to sign a pledge card and show identification to verify their age and will receive a coupon for a complimentary soft drink.
WHAT ARE YOUR SERVICES FOR GUESTS WITH DISABILITIES?
The Bears are committed to meeting the needs of our fans with disabilities, and we welcome members of our disabled community to Soldier Field, which is fully compliant with the Americans with Disabilities Act.
ADA Coordinator ADA Drop-Off / Pick-Up Area Gates Parking Wheelchair Accessible Tickets and Parking Accessible parking spaces are available in all of the onsite parking lots, but are on a pre-sold full-season basis. A pre-paid parking coupon is required to park in these areas. An ADA placard or license plate is also required, and the person to whom the license plate or placard is registered must be an occupant in the vehicle. Single-game disabled accessible parking is available in the Millennium Park Garage on Columbus Drive, between Monroe and Randolph Streets. You can then take the accessible shuttle directly to Soldier Field. Standard Parking provides a limited number of courtesy carts to drive the disabled person directly to the southeast gates to enter the stadium. For more information, you can contact Standard Parking directly at 312-583-9153 or click on the link below to our online Fan Guide. Wheelchairs HOW DO I REQUEST A DONATION?
The Chicago Bears are asked to support thousands of worthwhile charitable causes and events each year. We make every effort to accommodate as many requests as possible. However due to the number of requests the Bears receive on a monthly basis, we are simply unable to accommodate all requests that fit our guidelines. In order for your organization to be considered for a donation item, you must comply with the following guidelines:
Due to the large volume of requests received on a monthly basis, there are no exceptions to the above guidelines. Please keep in mind that submitting an online request does not guarantee your organization will receive a donation. No phone calls please. Donation requests that have been approved are generally filled with authentic autographed memorabilia signed by a current member of the Chicago Bears. Donation items are typically sent 4 (four) weeks prior to the date your organization needs the item. We are unable to donate game tickets. We do not accept personal items to be mailed in or dropped off for signatures of players and/or coaches. Thank you for considering the Bears as a contributor. We wish you the best of luck with your charitable and fundraising efforts. ARE THERE ELEVATORS OR ESCALATORS AT SOLDIER FIELD?
Guests entering the Club Lounge or Suite areas may do so via the seven passenger elevators accessible from the Club Lounge; four located at the north end of the Club and three at the south. Two elevators on the south end are also accessible from ground level inside Gate 14. Eight escalators are also available in the Club Lounge to provide access to Club 200 Level and Club 300 Level. The seven elevators provide access to the 133 Executive Suites and the Skyline Suite.
For patrons seated in the general seating areas, one elevator is located in the southeast corner of the South Courtyard inside Gate 6 providing service from the Grand Concourse to the Mezzanine Level. A second elevator is located in the southwest corner of the stadium on the Mezzanine Level behind Section 131 providing access from the Mezzanine Level to the Motorola Media Deck and Grandstand. All elevators are ADA accessible. Due to limited availability, we ask that only those patrons with special needs use the elevators. HOW CAN I CONTACT SOMEONE IN CASE OF AN EMERGENCY ON GAMEDAY?
To contact someone at Soldier Field in the event of an emergency, call the Soldier Field SMG management office at (312) 235-7000.
HOW CAN I FIND OUT ABOUT EMPLOYMENT OPPORTUNITIES WITH THE BEARS?
For employment/internship opportunities with the Bears and other NFL teams, you can click on "Employment Opportunities" at the bottom of our home page on chicagobears.com.
HOW CAN I PARTICIPATE IN GAMEDAY ENTERTAINMENT?
Anthem Singer Auditions
We will begin accepting tapes for the 2008 season in April of 2008. You may send a videotape to: Matt Black Halftime Contests For information on halftime contests at Bears home games, you can view our "Gameday Entertainment" page on www.ChicagoBears.com. HOW CAN I REPORT A FAN BEHAVIOR INCIDENT OR REQUEST SECURITY ASST?
You can call 312-235-7999 at any point during the game to report fan activity that has disrupted your enjoyment of the game. You may also contact the nearest usher or Fan Services Representative.
Fan Code of Conduct Proper behavior is expected of all patrons at Chicago Bears games. Unruly or inconsiderate behavior will not be tolerated and may be grounds for ejection from the stadium and / or revocation of ticket privileges. Such behavior includes, but is not limited to: abuse of intoxicants, profane or abusive language or gestures, offensive or disorderly conduct, the throwing of any object, standing or sitting in the aisles, smoking in non-designated areas, bringing into the stadium any prohibited items, possessing alcohol in the No Alcohol sections, entering or attempting to enter the field level or playing field, wearing or displaying any apparel with profane or abusive language, failure to follow the instructions of stadium security and / or crowd management personnel, actions that may harm or endanger others, and any other conduct that is beyond the bounds of reasonable behavior for spectators attending a professional sporting event. Harassment of visiting team fans will be considered unruly behavior and grounds for ejection. Patrons who cannot conform their conduct to these rules are not welcome at Chicago Bears games. Each patron should hold his or her ticket stub and be ready to display it to stadium officials to verify their seat location. Patrons sitting in un-ticketed areas are subject to ejection from the stadium. The season ticket holder is responsible for the conduct of users of tickets issued to the season ticket holder. HOW CAN I REQUEST A CHICAGO BEARS FAN PACK?
We apologize, but we do not send free Bears merchandise or "fan packs". The Chicago Bears Fan Services department is primarily designed to help improve our fans' gameday related experiences at Soldier Field. Bears merchandise is available for purchase at www.store.chicagobears.com or on our website at www.ChicagoBears.com; click on the merchandise icon in the upper right-hand corner of the home page.
WHAT IS THE FAN SERVICES DEPARTMENT?
The Chicago Bears Fan Services department's primary mission is to ensure that our fans have the best gameday experience possible. To help accomplish this, we have over 60 Fan Services Team Members available to assist fans on gameday. We encourage you to contact us with your questions, feedback and suggestions. For more information and to find our how to become a member of the Fan Services Team, call 1-888-79-BEARS (23277), Ext. 4 or email fanservices@bears.nfl.net.
WHAT IS THE OFFICIAL CHICAGO BEARS FIGHT SONG?
BEAR DOWN CHICAGO BEARS Bear down, Chicago Bears, make every play clear the way to victory; Bear down, Chicago Bears, put up a fight with a might so fearlessly. We'll never forget the way you thrilled the nation with your T-formation. Bear down, Chicago Bears, and let them know why you're wearing the crown. You're the pride and joy of Illinois, Chicago Bears, bear down. Listen to the Bears Fight Song! You can purchase a copy of "Bear Down, Chicago Bears" from the Chicago Bears on-line Pro Shop at ChicagoBears.com. For additional assistance, please contact our Pro Shop at info@chicagobearsstore.com or (312) 235-7088 or (312) 235-7205. "Jerry Downs" (the listed composer) is a pseudonym for Al Hoffman who wrote Bear Down in 1941. ARE FIRST AID AND MEDICAL SERVICES AVAILABLE ON GAMEDAY?
Soldier Field First Aid Stations are located in the following areas:
Automated External Defibrillators (AEDs) are located throughout the stadium; their locations are marked by appropriate signage on the concourses. Medical service is provided by M*A*S*E in the stadium and surrounding areas. The medical staff is identified by bright green jackets. Ambulances are on site during all games. WHICH HOME GAMES MAY BE AFFECTED BY THE NFL'S FLEX SCHEDULING?
While all game times are subject to change, typically any games scheduled in the second half of the season may be affected by flex scheduling; the date of the game will not be changed. Please check back after the schedules have been released in April for more detailed information about what games are subject to flex scheduling.
CAN I BRING FOOD INTO THE STADIUM?
Small food items brought in clear plastic bags for personal consumption are permitted in the stadium. All food containers are prohibited.
WHAT ARE THE BEARS GAMEDAY POLICIES?
Fan Behavior Proper behavior is expected of all patrons at Chicago Bears games. Unruly or inconsiderate behavior will not be tolerated and may be grounds for ejection from the stadium and / or revocation of ticket privileges. Such behavior includes, but is not limited to: abuse of intoxicants, profane or abusive language or gestures, offensive or disorderly conduct, the throwing of any object, standing or sitting in the aisles, smoking in non-designated areas, bringing into the stadium any prohibited items, possessing alcohol in the No Alcohol sections, entering or attempting to enter the field level or playing field, wearing or displaying any apparel with profane or abusive language, failure to follow the instructions of stadium security and / or crowd management personnel, actions that may harm or endanger others, and any other conduct that is beyond the bounds of reasonable behavior for spectators attending a professional sporting event. Harassment of visiting team fans will be considered unruly behavior and grounds for ejection. Patrons who cannot conform their conduct to these rules are not welcome at Chicago Bears games. Each patron should hold his or her ticket stub and be ready to display it to stadium officials to verify their seat location. Patrons sitting in un-ticketed areas are subject to ejection from the stadium. The season ticket holder is responsible for the conduct of users of tickets issued to the season ticket holder.
The please contact the nearest usher (yellow jacket) or security officer (red jacket) for assistance, or you can call the Soldier Field Security Hotline at 312-235-7999 to request assistance discreetly from your seating area. Smoking Policy In order to be compliant with the Smoke-Free Illinois Act, smoking is prohibited in Soldier Field. There are no designated smoking areas inside the stadium, and re-entry is prohibited. The smoking policy will be strictly enforced. First-time violators of the smoking policy will be asked to exchange their ticket for a “Smoking Violation Card”. Any patron refusing to exchange their ticket will be ejected from the stadium. If a patron is then smoking in the stadium for a second time, he or she will be ejected. Repeated violations can result in the forfeiting of season ticket privileges. In consideration of the comfort of all ticket holders, we ask for your cooperation. Gates Open Open two hours prior to kick-off. Every patron, regardless of age, must have a game ticket and pass through a security checkpoint. In accordance with guidelines imposed by the NFL, all fans and their personal items are subject to physical searches prior to entry into the stadium. We encourage our fans to enter the stadium early to avoid delays. Each patron should hold his or her ticket stub throughout the game and be ready to display it to a stadium official to verify seat location. No re-entries are permitted. All fans are encouraged to have photo identification available at all times. Will Call The Will Call window for ticket and press credential pick-up is located outside Gate 10 at the southeast corner of the stadium. Will Call opens two hours prior to kickoff. GAMEDAY STAFF RECOGNITION HOW CAN I RECOGNIZE STAFF DOING A GREAT JOB AT A GAME?
The Chicago Bears take pride in our fans gameday experience. We have very high standards of customer service, and require all of our staff to adopt a Fans First attitude. All employees working at Soldier Field for Bears games have been extensively trained, and all have pledged to uphold these high standards. To this end, we have developed a three-level award recognition program for all gameday staff Bronze, Silver and Gold. Staff members proudly wear a Bears pin which signifies their level of achievement.
We encourage fans to nominate employees for special recognition by completing a Gameday Staff Recognition Form at any Fan Services booth on gameday or by clicking here. Recognition Award Recipients HOTELS ARE THERE HOTELS NEAR SOLDIER FIELD?
The most convenient hotel (i.e. Fan Convention, staff/players, etc.) is the Hilton - Chicago on 720 South Michigan as it is a short walk to Soldier Field. Their phone number is 312-922-4400. Essex Inn, located at 800 S. Michigan, is the only hotel that has a hotel / ticket package. You may visit essexinn.com or contact them at 312-939-2800 for any possible assistance. Please visit www.877chicago.com or www.cityofchicago.org for any additional hotel information in Chicago.
KIDS CLUB DO YOU HAVE A KIDS CLUB?
We do not have a formal “Kids Club”, but we do have a Kid Zone area on ChicagoBears.com. The Kid Zone offers young Bears fans an area featuring games, youth football scores and updates, player & coach interviews, contests, and health & fitness information.
The Chicago Bears also offer many programs aimed at our younger fans. Our mascot, Staley, has his “First & Goal” program; the Community Relations department coordinates many youth football programs, and our annual Fan Convention in March and Training Camp in July/August all have special features for kids. The Fan Convention and Training Camp have several inter-active activities and “kids only” autograph sessions. You can visit our website, ChicagoBears.com for information on all these events – and don’t forget to sign up for “Bears Direct”, our electronic newsletter for special offers and news on events with the Bears. LOST & FOUND HOW DO I CONTACT LOST AND FOUND AFTER A GAME?
You may contact SMG, the stadium's management company, at 312-235-7000 for lost and found items.
MASCOT - "STALEY" HOW DO I CONTACT THE BEARS' MASCOT, "STALEY"?
The Bears mascot, Staley, will be present at all Bears home games. For information regarding public appearances by Staley, contact Staley's Mascot Coordinator at (312) 235-7116, call the Staley Hotline at (847) 615-9600 or visit ChicagoBears.com.
MEDIA GUIDE HOW CAN I GET A CHICAGO BEARS MEDIA GUIDE?
The Chicago Bears Media Guide contains historical data on current and former Bears teams. You can purchase a Bears Media Guide at our online Bears Pro Shop at www.store.chicagobears.com..
MEDIA RELATIONS HOW CAN I CONTACT THE MEDIA RELATIONS DEPARTMENT?
You can call the Bears Media Relations department at 847-295-6600.
HOW DO I REQUEST A PHOTOGRAPHER'S CREDENTIAL?
Due to space considerations, we do not credential free-lance photographers for gamedays.
BEARS MERCHANDISE WHERE CAN I PURCHASE OFFICIAL BEARS MERCHANDISE?
Bears merchandise can be purchased in person at the Bears Pro Shop at Soldier Field, which is located in the northwest corner of Soldier Field (Gate 47), across from the Veteran's Memorial water wall.
Bears Pro Shop Hours* Non-Gameday *Store hours are subject to change. Online Merchandise Store Customer Service Programs MILLER-LITE PARTY DECK HOW DO I GET GAME TICKETS FOR THE MILLER LITE PARTY DECK?
The Miller Lite Party Deck comes to life every home game and is located under the north endzone video board. It is THE fun place to be. Tickets are not available for purchase, but are distributed by the Miller Brewing Company during the football season through local promotions. Please visit www.MillerLitePartyDeck.com for more information.
PARKING |
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WHERE CAN I PARK ON GAMEDAY?
Standard Parking manages the parking and on-site traffic operations at Soldier Field. The North Garage, Waldron Deck and South Lot are full season pre-paid coupon lots for season ticket holders selected by a randomly in an online process. Lots open 4 hours prior to kickoff and close 2 hours after the game or earlier at the discretion of the Chicago Park District and stadium management. Tailgating is permitted on all surface lots, but is prohibited in the North Garage and the lower level of the Waldron Deck. Parking in the area near Soldier Field is residential "zone" parking and is subject to citation for violators. Please call the Standard Parking Customer Service Hotline at (312) 583-9153 or visit ChicagoBears.com, soldierfield.net or soldierfieldparking.com for additional information. Parking Lots / Garages near Soldier Field
Note: Driving directions to all coupon and cash parking lots can be viewed in our online Fan Guide at ChicagoBears.com.
PARKING WITHOUT A FULL-SEASON PRE-PAID COUPON
Fans without full season coupons are strongly encouraged to park at the Southwest Parking Facilities at Michael Reese Hospital (if available) or in the East Monroe Street / Millennium Park Garages and utilize the free shuttles to the stadium. Free shuttles begin running from these garages three hours prior to kickoff and continue to run for two hours after the game ends. Both parking locations will have disabled accessible spaces with free accessible shuttle services to the stadium.
The Southwest Parking Facilities (Michael Reese Hospital) are located just north of 31st St. and west of Lake Shore Drive, with the entrance at 31st St. and S. Cottage Grove Ave. Tailgating is permitted on the surface lots, but not in the parking garage. The shuttle picks up and drops off at the southeast corner of S. Cottage Grove Ave. and E. 30th St., the northeast corner of S. Vernon Ave. and E. 29th St., and at the west side of the intersection of S. Ellis Ave. and E. 27th St. The full season pre-paid coupon fee is $250 for the pre-season and regular season games. Cash parking will also be available for $25. The parking fee for any post-regular season games has not been determined and will be announced at a later date. The East Monroe Street/Millennium Park Garage entrance is on Columbus Drive, and the fee is $20 for the pre-season and regular season games. Pre-paid packages are available for $190. The shuttle is accessible from upper and lower Randolph Street and the drop-off is at 18th St. Visit grantparkparking.com or call (312) 443-1533 for more information. After the game, please return to the location where the shuttle bus dropped you off for the game at 18th St. Buses will look similar. Make sure to check signage to differentiate the buses for Southwest Parking Facilities or the E. Monroe Street/Millennium Park Garages. The shuttle ride is approximately 10 minutes. Due to excessive crowds following the game, fans taking the shuttle may experience minor delays. There are also a limited number of free shuttles for the 31st Street McCormick Place Lot B to and from 18th St. Standard Parking manages the parking and on-site traffic operations at Soldier Field. Please call the Standard Parking Customer Service Hotline at (312) 583-9153 or visit ChicagoBears.com, soldierfield.net or soldierfieldparking.com for additional information. BUS PARKING
Cash parking for restaurant shuttles, charters and private buses is located at the Adler Planetarium Lot, northeast of Soldier Field, on a first-come, first-served basis. The fee is $85. There is no parking on Solidarity Drive.
Drop-off and pick-up on the Museum Campus roadways is prohibited. Buses may drop-off and pick-up patrons on Columbus Drive, north of Balbo. Buses cannot drop-off or pick-up patrons on any other area roadway. Buses, taxi cabs, and limousines will not be allowed to enter Soldier Field Campus starting 90 minutes after kick-off. The campus will re-open 1 hour after the game is over. Violators are subject to ticketing, towing and prosecution. No exceptions. PARKING PROHIBITED ELEMENTS
The following elements are prohibited in all parking lots and garages:
Note: Grills and fire pits are not permitted in enclosed parking garages and the lower level of the Waldron Deck lot.
PROHIBITED PARKING IN RESIDENTIAL AREAS
Parking is prohibited in the residential area surrounding Soldier Field. The area is bordered by Roosevelt Road on the north, Cermak Road on the south, Lake Shore Drive on the east and Clark Street on the west. Violators are subject to ticketing and towing.
PAT-DOWNS ARE PAT-DOWNS CONDUCTED ON GAMEDAY UPON ENTRANCE TO SOLDIER FIELD?
For all Chicago Bears games, you and your belongings may be searched upon entry into Soldier Field. By tendering your ticket and entering the stadium, ticket holders consent to such searches and waive any related claims that they might have against the NFL, its member clubs, their affiliates and stadium landlord, their agents. If a ticket holder elects not to consent to the searches, they will be denied entry into the stadium. We encourage our fans to enter the stadium early to avoid delays.
PHOTOGRAPHS OF PLAYERS HOW CAN I GET PLAYER PHOTOGRAPHS?
The Bears do not currently have players' photos available to sell to the public. You can try these vendors from our annual Fan Convention: www.galleryofsportsart.com, or email at caamarketing@earthlink.net
PLAYERS & COACHES CORRESPONDENCE HOW CAN I SEND CORRESPONDENCE TO PLAYERS AND COACHES?
Because of the overwhelming demand, it is at the discretion of the players and coaches to respond to their own fan requests. While this does not guarantee that you will receive a response, you can write players and coaches directly at the following address:
PLAYER or COACH NAME
c/o Chicago Bears Halas Hall 1000 Football Drive Lake Forest, IL 60045 The Fan Services department does not forward emails to players or coaches. PLAYER APPEARANCES HOW CAN I REQUEST A PLAYER APPEARANCE?
To request a player appearance, please call the Chicago Bears Player Appearance Information Line at (847) 739-5262.
PROHIBITED ITEMS WHAT ARE THE PROHIBITED ITEMS IN SOLDIER FIELD
For the comfort and safety of all patrons, the following items are not permitted to be brought into the stadium:
Items permitted, but subject to inspection:
Guests are encouraged to return unauthorized items to their vehicles. The Bears and SMG cannot safeguard items which are not permitted to be brought into the stadium. Backpacks Cameras / Video Equipment / Binoculars Food in the Stadium Video Cameras PUBLIC TRANSPORTATION CAN I TAKE PUBLIC TRANSPORTATION TO SOLDIER FIELD FOR A BEARS GAME?
Fans are encouraged to use public transportation to get to Bears games. The Transportation Center, located northeast of the stadium (at the corner of McFetridge and Museum Campus Drive) is where the CTA, Metra shuttle, and PACE bus services will be available for fans drop-off and pick-up.
Chicago Transit Authority Buses CTA "El" Trains Regional Transit Authority Taxi Cabs Will be permitted to drop-off patrons at the north end of the stadium at the McFetridge Drive turnaround at Lake Shore Drive, the southbound LSD exit at 18th St. and the taxi cab staging area at 11th St. and Michigan Ave. Taxi cabs can pick-up patrons at the taxi cab staging area at 11th St. and Michigan Ave., the East Monroe St. Garage (from Soldier Field shuttle) or 1 hour after the game ends in the Museum Campus. Taxi cabs, limousines and buses will not be allowed to enter Soldier Field Campus starting 90 minutes after kick-off. The campus will re-open 1 hour after the game is over. Violators are subject to ticketing, towing and prosecution. No exceptions. For taxi cab service, please call: Flash Cab (800) TAXI-CAB WHAT IS THE BEARS 2007 SCHEDULE?
The 2008 schedule will be released in April. Please check back then for more information.
* Game times tentative and subject to flexible schedule. SMOKING POLICY CAN YOU SMOKE IN SOLDIER FIELD?
In order to be compliant with the Smoke-Free Illinois Act, smoking is prohibited in Soldier Field. There are no designated smoking areas inside the stadium, and re-entry is prohibited. The smoking policy will be strictly enforced. First-time violators of the smoking policy will be asked to exchange their ticket for a “Smoking Violation Card”. Any patron refusing to exchange their ticket will be ejected from the stadium. If a patron is then smoking in the stadium for a second time, he or she will be ejected. Repeated violations can result in the forfeiting of season ticket privileges. In consideration of the comfort of all ticket holders, we ask for your cooperation.
SPECIAL EVENTS WHAT SPECIAL EVENTS DO THE BEARS HOST?
Football 101 Football 101 presented by Chase is a special event designed to teach women the finer points of the game. It is taught by Bears players and typically held in November at Soldier Field. Football 101 presented by Chase is a great opportunity to see the stadium and tour the Bears locker room. Space is limited. Fan Convention The Fan Convention is a great opportunity to learn the game, meet current and alumni Bears players, interact with coaches, attend seminars, get autographs and purchase Bears merchandise, including Super Bowl XLI and NFC Championship gear. Training Camp Staples Bears Training Camp presented by Chase is located on the campus of Olivet Nazarene University in Bourbonnais, Illinois. Only fifty miles south of Chicago, training camp offers a unique and up close perspective for all Bears fans. Specific dates and Camp schedule will be available on ChicagoBears.com when available. It is free and open to the general public. Additional information will also be available at www.bearstrainingcamp.info. NFL training camps typically run from late July to mid-August. Draft Day Party It's time again to get ready for the Bears Miller Lite Draft Day Party presented by Chase! This year's party will kickoff in the Club Lounge at Soldier Field at 10:30 a.m. on Saturday, April 28th, just prior to the start of the 2007 NFL Draft. Bears fans can meet their favorite players, watch all the draft action on over 100 televisions and listen to the live radio broadcast with behind the scenes info and analysis direct from Halas Hall. Individual tickets cost just $20 and can be purchased now on Ticketmaster.com. Click here for more information. Family Night at Soldier Field Enjoy the live entertainment, fireworks, festivities and fan friendly action of Training Camp and watch the team practice at Soldier Field. Fun for the entire family! This year's event will take place in early August. Continue to check the events page for when tickets become available to purchase this spring. For more event information, please visit /events/. |
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TICKETS
HOW CAN I PURCHASE TICKETS FOR BEARS GAMES?
Individual Game Tickets ADA Seating Click here to read the Chicago Bears accessible seating policy for Soldier Field.
DOES A CHILD NEED A TICKET FOR A BEARS GAME?
If your child can walk under the turnstiles (approximately 32 inches), then you should go to Gate 10 on the south east side of Soldier Field on gameday to receive a complimentary lap pass for that day's game for the child. The child will have to sit on a ticketed patron’s lap for the game. The entire party will then be admitted to the stadium at Gate 10.Strollers are not permitted in the stadium.
HOW CAN I REPLACE MY LOST TICKET?
Safeguard your tickets. Season tickets which are lost or destroyed may be replaced by the season ticket holder for a $25 reprinting fee. Season tickets which are stolen may be replaced only if the season ticket holder files a stolen property report with the police. Single game tickets which are lost, stolen or destroyed cannot be replaced. For assistance, please contact the Bears Ticket Office at (847) 615-BEAR
HOW CAN I BUY OR SELL PSLs?
All PSLs are owned by current season ticket holders. Fans who want to buy or sell PSLs, can visit http://bears.seasonticketrights.com. Fans using our official Bears PSL Marketplace to transfer PSLs can do so each year from February 1 to November 1. All other transfers are accepted each year from February 1 to July 1. Click here for a PSL Zone Pricing Chart.
DOES A CHILD NEED A TICKET FOR A BEARS GAME?
If your child can walk under the turnstiles (approximately 32 inches), then you should go to Gate 10 on the south east side of Soldier Field on gameday to receive a complimentary lap pass for that day's game for the child. The child will have to sit on a ticketed patron’s lap for the game. The entire party will then be admitted to the stadium at Gate 10.Strollers are not permitted in the stadium.
HOW CAN I REPLACE MY LOST TICKET?
Safeguard your tickets. Season tickets which are lost or destroyed may be replaced by the season ticket holder for a $25 reprinting fee. Season tickets which are stolen may be replaced only if the season ticket holder files a stolen property report with the police. Single game tickets which are lost, stolen or destroyed cannot be replaced. For assistance, please contact the Bears Ticket Office at (847) 615-BEAR
HOW CAN I BUY OR SELL PSLs?
All PSLs are owned by current season ticket holders. Fans who want to buy or sell PSLs, can visit http://bears.seasonticketrights.com. Fans using our official Bears PSL Marketplace to transfer PSLs can do so each year from February 1 to November 1. All other transfers are accepted each year from February 1 to July 1. Click here for a PSL Zone Pricing Chart.
HOW CAN I REQUEST A RELOCATION OF MY NON-PSL SEASON TICKETS?
Seat relocation requests will only be accepted by non-PSL season ticket holders. If you would like to request a relocation of your non-PSL season tickets, send your request in writing, to the address below. Every effort will be made to accommodate non-PSL relocation requests; however there is no assurance requests will be fulfilled, due to our high season ticket renewal rate.
Include your Bears Season Ticket account number and contact information in case the Ticket Office needs to reach you. Please be as specific as possible when submitting your request to change seat locations for the 2007 season. For instance, "I am willing to move further away from the 50 yard-line to be in a lower row" or "I am willing to be in a higher row to be closer to the 50 yard-line". Send your relocation request to:
Chicago Bears Attn: Ticket Office 1000 Football Drive Lake Forest, IL 60045 (847) 615-BEAR (2327) HOW CAN I TRANSFER MY PERMANENT SEAT LICENSE (PSL)?
You can get PSL transfer information on our website, including the PSL transfer form which needs to be completed and mailed to our Ticket Office. Feel free to contact our Ticket Office for more information 847-615-2327.
TOURS OF SOLDIER FIELD CAN I TAKE A TOUR OF SOLDIER FIELD?
The Soldier Field Tours offer both a historic and modern-day journey that includes the South Courtyard, Doughboy Statue, Grand Concourse, Mezzanine Level, the Cadillac Club and Colonnades, Sky Suites, Visitor's Locker Room, and West Den.
Tours are approximately 45-minute long and are available on select dates (Monday-Friday, 9am-5pm) by phone reservation only. The tour costs $15 per adult, $10 per student (12 or older), $7 per Senior Citizen and $4 per child 12 years and younger (children 3 and under are free). A 25% discount will apply to school and park district groups larger than 30 and active military or veterans. Groups need a minimum of 10 people. *Tour dates and times are subject to change without notice. Tours are available by reservation only. Special arrangements can be made for groups larger than 30. If you are interested in booking the Soldier Field Tour or for additional information, please call the stadium at (312) 235-7244. A confirmation number will be given to you at the time of your group booking upon which payment can be made to SMG via credit card. VIDEOS OF BEARS GAMES HOW CAN I ORDER BEARS GAMES OR OTHER NFL VIDEOS?
Since all video is property of NFL Films, you will have to contact them directly at (856) 222-3500 for possible assistance, or log onto NFLfilms.com for additional information on game films.
The Bears 1985 Super Bowl Championship season highlight DVD and the Super Bowl Shuffle DVD are available at the Bears Pro Shop. You can contact the Bears Pro Shop at info@chicagobears.com or call (866) 805-8555. VIDEOBOARD MESSAGES HOW CAN I GET A PERSONAL MESSAGE ON THE VIDEOBOARD DURING A GAME?
Fans have the unique opportunity to send special greetings to a friend or loved one on the LED ribbon panels at Bears home games this season. Your message may contain up to 90 characters (including spaces and punctuation) and will run once at the end of half-time on the panels on both the east and west sides of Soldier Field. Click here for more information and to make your request.
You may also visit Bears Care Gameday GRRReetings. WEBSITE: www.ChicagoBears.com WHAT IS ON THE BEARS WEBSITE?
ChicagoBears.com is the No. 1 source for breaking news, behind-the-scenes features and exclusive audio and video content. The comprehensive coverage on the team's official web site offers fans worldwide an inside look at the Bears with the most accurate, up-to-date information available anywhere. You can also purchase Bears merchandise online and view the latest updates on fan policies and procedures at Soldier Field.
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