Suite Mobile Ticket Guide | Chicago Bears Official Website

All guests are required to enter Bears home games at Soldier Field using a mobile ticket.

We strongly recommend the following important tips:
  • Add your ticket(s) to your phone's digital wallet in advance to avoid slow or weak Wi-Fi or cellular signals at the stadium (feature available in July)
  • Make sure you have a full battery charge before you head to the stadium
  • If you are attending with guests, transfer (forward) each person their own ticket in advance

Mobile tickets can be accessed via the free Chicago Bears Official App brought to you by Verizon. Suite guests can download the free Chicago Bears Official App to access mobile tickets for entry. Mobile ticketing will allow ticket holders to conveniently manage or transfer (forward) tickets and will aid in efforts to reduce the risk of lost or counterfeit tickets

Get the App

Step 1

Step 1

Download the Chicago Bears mobile app, available on the iTunes App Store or the Google Play Store.

Step 2

Step 2

Within the app, go to Gameday and then Suite Tickets to view your events and tickets.

Step 3

Step 3

Log in using the email address and password associated with your Bears Suite Account.

Accept Tickets

Step 1

Step 1

Tap "SIGN IN" to create an account, or log in with existing Suite Ticket credentials., If you are creating an account, you must use the email address that the ticket was transferred to.

Step 2

Step 2

Tap "Accept" to accept your Suite Ticket.

Step 3

Step 3

Tap "View Barcode" to view Suite Ticket barcode.

Step 4

Step 4

To minimize delays at Soldier Field, be sure to save your tickets to your phone's wallet or passbook prior to arriving.

View Your Tickets

Step 1

Step 1

Once you have signed in, tap on the game you wish to access.

Step 2

Step 2

For ease of entry at the gate, add your ticket to your device's wallet ahead of time.

iOS: Add your ticket(s) to your wallet.

Android: Support for wallet / Google Pay coming soon.

Step 3

Step 3

Your mobile ticket shows the location of your suite and your barcode. Your code will be scanned at the gate. If you have multiple codes, swipe right and scan each for entry.

Transfer Your Tickets

Step 1

Step 1

Within the game ticket screen, tap the 'transfer' button.

(Please note that not all tickets are eligible for transfer. If they are not, the transfer option will not be shown)

Step 2

Step 2

Select the tickets you'd like to transfer and click 'transfer to' at the bottom of the screen.

Step 3

Step 3

Choose a recipient from your address book or manually enter their information to transfer the tickets.

Frequently Asked Questions

How do I get the Bears app?

The Chicago Bears mobile App can be downloaded for free on Apple or Android devices, or by searching for the “Chicago Bears” app in Google Play or the Apple App Store.

Can I still print my tickets from home?

No. As part of a league-wide initiative, the Bears have replaced the print-at-home PDF ticket option with mobile ticketing. PDF tickets will no longer be valid for entry. Fans can enter the stadium using mobile tickets via the free Chicago Bears Official App.

What if I don’t have a smartphone?

If you do not have a smartphone, please contact the Bears Suite Service Department at 847-739-5318 or suiteservices@bears.nfl.net for assistance.

Can I have multiple tickets on a single phone?

Yes. When accessing your tickets through your account, tap on the game, and you will be able to swipe right to left through your available tickets. We strongly encourage saving your tickets to your phone’s Wallet or Passbook prior to gameday.

What if I need help on gameday?

If you need assistance on gameday, please contact the Bears Suite Service Department at 847-739-5318 or suitesales@bears.nfl.net.

Can I use a screenshot of my ticket to enter Soldier Field?

No, screenshots of tickets or any ticket produced by an unauthorized source will not be accepted. You can access your tickets through the Bears App, or

https://am.ticketmaster.com/bearste/ on your phone's browser, or from your "Apple Wallet" (if you have an iPhone).

I have routinely transferred tickets to friends/coworkers in the past. Has that process changed?

The process to transfer a ticket has not changed. However, the recipient will only be able to access tickets for entry via mobile device. The ability to print tickets at home (a PDF) is no longer available. We encourage you to communicate in advance with whomever you may transfer tickets to and make sure they have a smartphone device to accept and view tickets.

What if my entire party is not with me when I enter Soldier Field?

Every fan needs to present a ticket to enter Soldier Field. If your party is not with you, you are able to transfer the ticket to them via your smartphone so they may enter separately.

What if I don’t have the Bears Mobile App?

You can also access your mobile tickets through the Internet browser on your smartphone. Click here to log in to your account through the My Chicago Bears AccountManager website.

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