Alcohol/Drugs
Alcohol is strictly prohibited from being carried into Soldier Field, and violators are subject to ejection without refund. The use of illegal drugs, underage drinking and drinking alcohol on the public way and surrounding parklands is prohibited and violators are subject to arrest or citation from the Chicago Police Department. Individuals must be 21 years of age or older and show proper identification to purchase or consume alcoholic beverages. There is a maximum of two alcoholic beverages per purchase from a concession stand, portable or in-seat vendor. Guests may be in possession of a maximum of two alcoholic beverages at one time. Alcohol sales begin two hours prior to kickoff and are discontinued at the end of the third quarter or earlier at the discretion of stadium management. Cups may not be placed on stadium ledges. The stacking of cups whereby it interferes with other stadium patrons is prohibited.
Automated Teller Machines (ATMs)
PNC ATMs are conveniently located in the following areas throughout the stadium: Dr Pepper Patio/South Courtyard, Sections 128, Section 350, North Garage Level 4 outside lobby near the Bears Pro Shop, and outside Gate 10. Soldier Field ATMs are also located at Sections 101, 117, 138, 342, outside Gate 38 and south end of Club 100 Level by the restrooms.
Baby Bears
The Chicago Bears Baby Bears, brought to you by Advocate Health Care (formerly known as the Crib Club), is dedicated to our youngest Bears fans ages 2 and younger. Membership is free and includes monthly newsletters with age-appropriate content, exclusive invitations to events, sweepstakes, and more! To learn more and see if your little one is eligible to join, visit www.ChicagoBears.com/BabyBears.
Bag Policy
The NFL strongly encourages fans not to bring any bags, but fans will be able to carry the following style and size bag at stadium plaza areas, stadium gates, or when approaching queue lines of fans awaiting entry into the stadium:
- Bags that are clear plastic, vinyl or PVC and do not exceed 12" x 6" x 12" or 30.5 x 15.25 x 30.5 cm. This includes clear backpacks, clear fanny packs, clear cross-body and clear cinch bags that fit within the permissible dimensions. Official NFL team logo clear plastic tote bags will be available through ChicagoBears.com and other club merchandise outlets.
- No buckles, grommets/hardware or décor can be concealing any part of the bag.
- One-gallon clear plastic freezer bag (Ziploc bag or similar).
- Logo can only be on one side of the bag.
- Non-clear bags with or without a handle or strap that do not exceed 4.5" x 6.5" in size, can be taken into the stadium (e.g. fanny packs, cross-body bags, cinch bags, purses)
- All items are subject to search.
Prohibited items include, but are not limited to: coolers (unless medically necessary), briefcases, non-clear backpacks, non-clear fanny packs, diaper bags (unless medically necessary), non-clear cinch bags, non-approved seat cushions* (unless medically necessary), luggage of any kind, computer bags and camera or binocular bags or any non-clear bag larger than the permissible size (4.5" x 6.5")
*Non-approved seat cushions include large traditional seat cushions that have pockets, zippers, compartments, or covers. Fans should ask for Stadium Security to have their seat cushion examined.
We encourage fans to visit https://www.chicagobears.com/game-day/bag-policy or https://www.nfl.com/legal/clear-bag-policy for more information.
Guests must return unauthorized items to their vehicles or rent a gameday locker. The Bears and ASM/Soldier Field Management cannot safeguard items which are not permitted to be brought into the stadium.
Banners/Flags/Signs
Are permitted provided the item does not obstruct the view of other guests, is not commercial or offensive, displays profane language, advertisements, or political slogans and must not be placed over any official stadium signage. Items must not be attached to a pole or the like which may cause harm to the guests seated around you. Stadium security reserves the right to remove these items from your possession if they are deemed inappropriate for any reason.
Bears Care
Is the charitable arm of the Chicago Bears and raises funds to support targeted grantmaking in the areas of education, youth athletics, women's cancer research and treatment and community building. This season, be sure to check out the Bears Care Auction feature in the Chicago Bears Official App to bid on a unique collection of prizes and game used memorabilia and please consider supporting our annual Real Bears Fans Wear Pink campaign which will launch in late September. If you are looking to commemorate a special occasion with a personalized message on the LED panels at a Bears home game, consider participating in our GameDay Grrreetings program. To learn more about Bears Care and the programs above or to make a donation, visit ChicagoBears.com/BearsCare.
Bears VIP Skydeck
Skydeck tickets offer fans a private area to watch the game above the North End Zone with views of the Chicago skyline available through the Bears VIP Fan Packages program. The Bears VIP Skydeck includes tailgate games, food and beverages for purchase. Reserve your tickets at ChicagoBearsVIP.com.
Binoculars
Hand-held binoculars are permitted, but binocular cases are prohibited.
Cashless Purchases
All purchases at concessions, in-seat vending and retail transactions at Soldier Field for Chicago Bears games are cash-free. Accepted payment methods include credit cards, debit cards and mobile wallet.
Cell Phone Chargers
There are eight ChargeFuze Smartphone Charging Stations:
- United Club 100 Level outside South Pro Shop, 300 Level Section 314
- Mezzanine Sections 128, 136
- South Courtyard near ADA Elevator/Stairs to Mezzanine
- Grandstand Concourse Section 441
- Colonnade Concourse Section 340
- North Garage, Level 4, outside lobby near Bears Pro Shop
Child Identification Wristbands
Are available at all Fan Services booths in the general stadium and Concierge desks in the United Club
Code of Conduct
Courteous behavior and being respectful of others is expected of all guests at Chicago Bears games. Violations of the Code of Conduct will not be tolerated and may be grounds for ejection from the stadium and/or revocation of ticket privileges. Such behavior includes, but is not limited to:
- Behavior that is unruly, disruptive, inappropriate or illegal in nature or may harm or endanger others
- Intoxication or other signs of alcohol or substance impairment that results in irresponsible behavior
- Using foul, abusive, obscene language or gestures or wearing apparel displaying the same
- Interference with the progress of the game, including throwing objects onto the field or entering or attempting to enter the playing field
- Failure to follow instruction of law enforcement, security, guest services or stadium personnel
- Verbal or physical harassment of opposing team fans
- Unreasonably obstructing the view of other patrons
- Offensive language or obscene gestures concerning a person's race, ethnicity, color, gender, religion, creed, disability, age, sexual orientation, gender identity/expression or national origin; or to instigate, incite or encourage a confrontation or physical assault
- Smoking, using e-cigarettes, vaping and chewing tobacco anywhere in the stadium
- Standing or sitting in aisles or areas other than for which they hold a ticket
- Bringing any prohibited items into the stadium
- Possessing alcohol in the "No Alcohol" sections
- Throwing any object anywhere in the stadium
- Sending prank text messages can lead to revocation of ticket privileges
- Any conduct deemed inappropriate or dangerous to fans, participants, or team members
- Conduct that results in damage to the stadium or other personal property
Guests who cannot conform their conduct to these rules are not welcome at Chicago Bears games. The Season Ticket Holder is responsible for the conduct of users of mobile tickets issued to the Season Ticket Holder, even if the Season Ticket Holder gives away or sells their tickets to a game. Guests should hold their own mobile ticket and be ready to display it to stadium personnel.
Guests committing an "extreme violation" of our Code of Conduct will result in ejection and may result in the revocation of season ticket privileges and Permanent Seat Licenses. Those offenses include but are not limited to entering or attempting to enter the playing field or assaulting any guest or staff member. Any repeated violations of our Code of Conduct can result in forfeiture of season ticket privileges and Permanent Seat Licenses.
Based on NFL Best Practices, fans that are ejected from Bears games or parking lots for fan conduct violations may be subject to take an online Fan Conduct Awareness Class and pass the exam before being given the opportunity to return to ANY stadium for an NFL game.
Community Relations
he Chicago Bears Football Club is dedicated to making a difference in our community. Our organization strives to inspire positive change and enrich the lives of others. We implement and support numerous community programs and initiatives, which positively impact thousands of individuals, children and their families. We aim to provide essential support to schools, youth organizations, charities, and community groups throughout Illinois. We want our coaches, players, and staff to assist off-the-field by becoming mentors, teachers, and community advocates. We hope to leave a long-lasting positive impact on our community, and we are proud to give back to the community that has supported us since 1920. To find out more, please visit ChicagoBears.com/Community or follow @BearsOutreach on X and Instagram.
Concessions
Levy is the official food and beverage partner of Soldier Field, serving fans across the stadium, from concessions to premium clubs and suites. Across all dining destinations, fans can enjoy a diverse selection of signature Chicago flavors and chef-crafted takes on stadium favorites. For a complete listing of food and beverage menus, please check the Chicago Bears Official App brought to you by Verizon or any Fan Services booth on gameday. For added ease and convenience, Soldier Field has introduced new automated self-checkout terminals and grab-and-go markets throughout the concourse this season. The stadium continues to be cash-free throughout, with all locations within accepting all major credit cards. Food for personal consumption is permitted to enter the stadium if the container adheres to NFL Bag Policy.
Designated Driver
Fans can pledge to be a Designated Driver in the Official Chicago Bears app under "My Bears Hub". Participants must have a valid driver's license and be 21 years of age or older. Participants pledge not to drink alcohol at the game and to provide safe transportation home for their group. Designated Drivers will receive a QR Code that can be used for a complimentary Dr Pepper junior soda or bottled water (concession stands only). They are also entered for a chance to win Designated Driver of the Game, including a $50 gift certificate to be used at the Bears Online Pro Shop.
Dr Pepper Patio/South Courtyard
Enjoy a variety of entertainment within the Dr Pepper Patio/South Courtyard, inside Ticketmaster Plaza/Gate 0, beginning two hours before kickoff through halftime and features a DJ, Staley's Corner for kids, Bears Kids Club activities, appearances by Staley Da Bear, Chicago Bears Drumline brought to you by Shell and Monster Squad, giveaways, interactive photo opportunities, food and beverages available for purchase and much more!
Elevators/Escalators
One elevator is in the southeast corner of the Dr Pepper Patio in the South Courtyard inside Gate 6 providing service from the Grand Concourse to the Mezzanine Level. A second elevator is in the southwest corner of the stadium on the Mezzanine Level behind Section 128 providing access from the Mezzanine Level to the Media Deck and the West Grandstand. All elevators are ADA accessible. Due to limited availability, we ask that only those guests with special needs use the elevators. There are two elevator banks in the United Club that lead to the Skyline Suite and all four PNC Executive Suite Levels. Two escalators in the United Club lead to Club Levels 200 and 300.
Evacuation
Should there be an immediate need to evacuate the stadium, fans will be given instructions via the public-address system and/or the video board. It is recommended that you familiarize yourself with the two exits nearest to your seats. An evacuation plan video will be displayed on the video boards pre-game to educate fans.
EVACUATION ROUTES:
MEZZANINE LEVEL:
Sections 101 through 108 or 154 and 155…proceed up to the Mezzanine concourse, turn right or left and continue toward the northeast corner of the stadium and exit through the east gates.
In Sections 110 through 153… proceed up to the Mezzanine Concourse and turn right or left to the nearest stairs or ramp, down to the Grand Concourse and exit out the nearest gate.
MILLER LITE MIDWAY:
Exit the Miller Lite Midway, turn right or left and down the nearest stairs to the Grand Concourse and out the nearest gate.
MEDIA DECK LEVEL:
Sections 228 through 246… proceed up to the Media Deck Concourse, turn right or left and exit down the ramp or stairs in the southwest or west side of the stadium. Continue to the Grand Concourse and exit out the south or west gates.
END ZONE LEVELS:
Sections 248 through 256 and Sections 348 through 357 and Bears VIP Skydeck, proceed either up or down your aisle to the north Colonnade Level concourse, turn either right or left and exit out the nearest gate.
In Sections 218 through 226 and Sections 318 through 326 and Miller Lite Loft sections 422 through 425 … proceed either up or down your aisle to the South Colonnade Level concourse, turn either right or left to the nearest ramp or stairs and down to exit out the nearest gate.
WEST GRANDSTAND LEVEL:
Sections 330 through 344 and Sections 427 through 447… proceed either up or down your aisle to the west Colonnade Level concourse, turn either right or left to the nearest ramp or stairs and down to exit out the north, south or west Colonnade Level exterior stairs.
UNITED CLUB LEVELS:
Sections 202 through 216… proceed up to the United Club 200 Level Concourse, turn right or left and exit down through the nearest stairs to ground level, out through the east gates.
Sections 301 through 317…proceed either up or down to the United Club 300 Level concourse and continue through the exit doors to the East Colonnade concourse and exit down the East Colonnade exterior stairs. You may also take the nearest interior stairs down to ground level, out through the east gates.
PNC EXECUTIVE SUITES, SKYLINE SUITE OR PRESS BOX:
Exit out through the back of the press box or Suite, turn either right or left to the nearest stairs down to the East Colonnade concourse and proceed to the East Colonnade exterior stairs. Continue down to ground level. In the Skyline Suite, you have the option of taking the stairwell inside the suite down to the Promenade Level. From there, proceed down the nearest staircase to ground level and out through the south gates.
GUESTS WITH ACCESSIBILITY NEEDS:
If you require assistance, please see the nearest usher. Our usher staff has been trained to assist you to the nearest exit or Area of Refuge during an evacuation. Once you have left the stadium, proceed as far away from the gates as possible.
Family Restrooms
Family restrooms are near Sections 121, 146, 154, 320, 354, 435, 437, 439; in the United Club 100 Level (south end), and Sections 202, 216.
Fan Services
Among the services provided are assisting fans with My Bears Hub features including signing up for the Designated Driver program, commemorative "First Game" certificates, feedback forms, Gameday A-Z Guides, the use of a sensory bag (Ticketmaster Plaza / Gate 0 only), child identification wristbands and assistive listening devices and pagers (Ticketmaster Plaza / Gate 0 only). Fans can also recognize any staff member for providing service that exceeds expectations by nominating them for a Gameday Hero Award.
Fan Services Booths are located: inside Ticketmaster Plaza / Gate 0, inside Gate 19, Mezzanine Concourse - Sections 119, 138, Colonnade Level Sections 320, 332, 350, Grandstand Level Section 444, three Concierge desks in the United Club (North and South 100 level, North 300 level).
Feedback
We want to hear from you! Visit the Contact Us page to submit feedback. You can also call our Ticket Sales and Services Team directly at (847) 615-BEAR (2327).
Fight Song
"BEAR DOWN, CHICAGO BEARS", Composed by Al Hoffman in 1941
Bear Down, Chicago Bears, make every play clear the way to victory;
Bear Down, Chicago Bears, put up a fight with a might so fearlessly.
We'll never forget the way you thrilled the nation with your T-formation.
Bear Down, Chicago Bears, and let them know why you're wearing the crown.
You're the pride and joy of Illinois, Chicago Bears, Bear Down.
First Aid / Medical Services
Soldier Field First Aid Stations are in the following areas:
- Inside Gate 17 on the Grand Concourse
- Colonnade Concourse, behind Section 339
- United Club 300 Level, across from north elevators, behind Section 304
- Several roving medical teams throughout the stadium
Automated External Defibrillators (AEDs) locations:
- Service Level – Loading Dock, All Field Tunnels, Gate 14/ASM and Bears Conference Rooms
- South Courtyard – Inside Gate 1 Lost and Found/Ticketing Office, Chicago Bears Gate 8 Ticket Office
- Mezzanine Level – Miller Lite Midway
- Club Level 100 – South End
- Club Level 300 – South End
- Suites Level A – Inside Suite Manager's Office
- Suites Levels B, C, D – hallway between Suites 18 and 19
First Bears Game Certificates
Fans attending their first Bears game at Soldier Field can receive an exclusive certificate commemorating their experience. Stop by any Fan Services booth for more information. Fans can also fill out a request on the Chicago Bears Official App brought to you by Verizon.
Game Presentation
Get to your seats at least 20 minutes before kick-off. From player introductions to an electrifying anthem and flyover we want you Chicago Loud, Be Chicago Proud, and create that home field advantage! Nothing more powerful than 62,500 BEARS FANS cheering in unison. Say it with us: LET'S.....GO....BEARS!
Gates
Enhanced NFL public safety measures may lead to increased entry times to the game, and we don't want you to miss any of the pre-game excitement.
Stadium gates open two hours prior to kick-off. We STRONGLY ENCOURAGE fans to arrive early and be patient when entering the stadium. The enhanced public safety procedures at stadium gates recommended by the NFL will increase comfort and safety of fans at the game but will require extra time for inspections and screening. Walk-through metal detectors will be used at the gates.
Here are some helpful hints to allow for easier access into the stadium:
When approaching the walk-through metal detectors, you do not need to remove your cell phones, keys, hat, jacket, belt, wallet, watch, coins or other objects of similar size. Only
place any large metal objects on the table next to the metal detectors.
Wait for security to instruct you to walk through the metal detector, one person at a time. If the device detects something, you may be asked to re-check your pockets and go through the metal detector again, or you may be screened with a hand-held metal detector. Once you are screened, pick up your personal items and proceed to the gate for your mobile ticket to be scanned.
You and your belongings may be searched upon entry into Soldier Field. We suggest you not bring any bags, and only one NFL approved bag per person will be permitted; see "Bag Policy." By tendering your mobile ticket and entering the stadium, you consent to such searches and waive any related claims that you might have against the NFL, its member clubs, their affiliates, and stadium landlord – their agents. If you elect to not consent to the searches, you will be denied entry to the stadium. Every guest must pass through a security checkpoint. No re-entries are permitted. All gates at Soldier Field are ADA accessible.
Kids Club
The Chicago Bears Kids Club, brought to you by Jewel-Osco, is dedicated to youth Bears fans ages 3-12. Membership is free and includes monthly newsletters with age-appropriate content, invitations to club events, exclusive sweepstakes and more! To learn more and see if your child is eligible to join, visit www.ChicagoBears.com/KidsClub.
Lockers
Are available on gamedays for storage of prohibited items at two locations, on the north at the Field Museum East Terrace (inside the Miller Lite Chicago Bears Ultimate Tailgate) adjacent to McFetridge Dr. and on the south at the 18th St. turnaround, just west of DuSable LSD. Rental fee is $10, credit/debit card preferred for payment.
Lost & Found
During the game lost and found is located at the Gate 1 Guest Services office; after the game, all lost items found will be taken to the Soldier Field management office at Gate 14. The item will be held by stadium management for 30 days before being discarded. To claim your item, please call (312) 235-7000.
Lost Children & Missing Persons
Lost children and missing persons will be escorted to the Gate 1 Guest Services office. A youth officer will be present to manage the report of a lost child and assist with locating their parent or guardian. Identification wrist bands for children are available at all Fan Services booths.
Merchandise / Bears Pro Shops
Bears Pro Shops are located at the north entrance of the stadium inside Gate 47 (from inside up the ramp from Section 148, northwest corner of the Mezzanine Level), south end of the United Club 100 level (Club and Suite Partners only), and the Dr Pepper Patio in the South Courtyard inside Gate 3 next to the Mezzanine ramp.
"Tap to Pay" technology will be at all terminals and cash-free payment is required. The Chicago Bears prefer Visa.
Miller Lite Midway
Is a climate-controlled hospitality space located on the west side of the Mezzanine Concourse behind sections 136 and 138. The lively indoor setting offers a variety of unique seating and gathering areas, four full-service bars, specialty food stations, dedicated restrooms, and an impressive audio-visual system to keep you connected to the action on the field. The Miller Lite Midway will be open before, during and after Bears home games. Season passes are sold exclusively to Bears Season Ticket Holders while single game can be purchased via the Chicago Bears Official Mobile App brought to you by Verizon.
My Bears Hub
My Bears Hub is a digital enhancement to your Bears event and gameday experience featuring a concessions discount card for Season Ticket Holders, a cash-free payment method for all gameday attendees, registration for our Gameday Miller Lite Designated Driver program, and secure digital event waivers (for you and your children) that can be signed in advance to save time waiting in line for Bears Activities. My Bears Hub can be found within the Chicago Bears Official App brought to you by Verizon under the Gameday menu.
Nursing Stations brought to you by Advocate Healthcare
Are in the Dr Pepper Patio/South Courtyard, Nursing Suite inside Gate 25 on the lower-level mezzanine, First Aid Offices inside Gate 17, United Club 300 Level and the Family Restroom in the United Club 100 Level.
Parking
All parking passes will be sent to fans electronically. Season pass and single game purchasers will need to print the appropriate pass prior to the game and bring it to the game. The pass should be displayed to traffic management personnel as you approach parking areas near the stadium. Passes may also be scanned from your mobile device. Parking facilities immediately surrounding the stadium require a pre-paid parking pass and open four hours prior to kickoff and close two hours after the game. Parking lots may close earlier at the discretion of the Chicago Park District and stadium management.
Game Time | Lots Open | Stadium Gates Open | Lots close |
---|---|---|---|
12:00 p.m. | 8:00 a.m. | 10:00 a.m. | Two hours Postgame |
3:25 p.m. | 11:25 a.m. | 1:25 p.m. | Two hours Postgame |
7:15 p.m. | 3:15 p.m. | 5:15 p.m. | Immediately following the game |
A limited number of single game parking passes for various lots servicing Soldier Field (Museum Campus, Millennium Garages, McCormick Place Lot B, C and D) may be purchased in advance by visiting SoldierFieldParking.com.
Fans without full season coupons can park at the Southwest Parking Facilities at McCormick Place Lot B ($50 drive-up, $55 pre-paid guaranteed) or in the Millennium Park Garage ($39-$48 drive-up, $35-$45 prepaid, subject to change) and utilize the free shuttles to the stadium. The parking shuttles drop-off and pick-up area is located on 18th St., just west of DuSable Lake Shore Drive. Both shuttles continue until 2 hours after the game.
There is also cash parking available at McCormick Place Lot C - Lakeside ($45 prepaid, $45 drive-up, no shuttle service available) and 18th St. Lot D ($70 - pre-paid coupon only). Shows at McCormick Place may limit the amount of cash spaces available on gameday. Limited premium spaces are available at Burnham Harbor for $1,150 full-season or $125 drive-up. Beginning in November, additional drive-up single game parking at Burnham Harbor is available for $75.
For more information on cash/individual game parking lots and garages, visit ChicagoBears.com/Game-Day/Parking-Transportation-Guide, SoldierFieldParking.com or MillenniumGarages.com.
Buses, taxi cabs, and limousines will not be allowed to enter Soldier Field Campus starting 90 minutes after kick-off until one hour after the game is over. Violators are subject to ticketing, towing and prosecution. No exceptions. Buses may drop-off and pick-up guests on Columbus Drive, north of Balbo. Buses cannot drop off or pick up guests on any other area roadway.
Oversized Vehicles/Limousines:
Cash parking is located at the Adler Planetarium Lot, on a first-come, first-served basis for $165. Oversized vehicles (bus, camper or any vehicle that does not fit inside the lines of one desitragnated regular-size parking space) can be reserved at the Adler Lot for $170 plus a $5 transaction fee by visiting SoldierFieldParking.com. When available, buses and RVs can also park at the 31st St. McCormick Place Lot B for $85 drive-up.
"Family Friendly" Alcohol Free Parking Lots:
Family Friendly parking is located south of the Adler Planetarium ($65), 18th St. Lot D ($70) and the 31st St. Beach Lot ($40). No alcohol consumption is permitted in these lots. For information, visit SoldierFieldParking.com.
Prohibited Parking in Residential Areas:
Parking is prohibited in the residential areas surrounding Soldier Field. The area is bordered by Roosevelt Road on the north, Cermak Road on the south, DuSable Lake Shore Drive on the east and Clark Street on the west. Violators are subject to ticketing and towing.
Prohibited Items
For the comfort and safety of all guests the following items are not permitted to be brought into the stadium. Any prohibited item may be confiscated by security.
- Weapons/firearms (unchecked prohibited weapons will be confiscated)
- Aerosol cans (mace, pepper spray, hairspray, etc.)
- Alcoholic beverages and "Palcohol" (Powdered Alcohol)
- Bags, cases or purses other than the NFL approved bags, see "Bag Policy" below
- Seat cushions with zippered covers, pockets or flaps
- Balloons and beach balls
- Cameras with lenses that exceed 6" when fully extended
- Cans, bottles, or other beverage containers
- Clothing or signage with offensive or vulgar language or that blocks fans' view
- Confetti
- Fireworks, smoke bombs
- Illegal drugs
- Laser pens and pointers
- Noise-making devices (i.e., horns, whistles, etc.)
- Poles of any kind, including selfie-sticks
- Strollers
- Umbrellas
- Video or movie cameras
- Any other items deemed to be dangerous or inappropriate
- Unmanned Aircraft Systems ("Drones")
- Any coolers and ice chests (includes soft sided)
Policies:
The following elements are prohibited in all parking lots and garages, including all McCormick Place Lots:
- Tailgating during games, after night games or after any game at McCormick Place lots
- Consumption of alcohol in the Family Friendly lots
- Set-ups or games utilizing sidewalks and/or streets
- Solicitation or distribution of any unauthorized item
- Unmanned Aircraft Systems ("Drones")
- Drinking games
- Advertising banners or displays
- Disorderly conduct
- Grills are prohibited in enclosed garages and the lower level of Waldron Deck (allowed in open air surface lots)
- Firepits/open fires are NOT ALLOWED IN ANY LOTS under policies and tailgating
- Deep fryers or any oil-based cooking or frying
- Picketing or political campaigning
- Saving parking spaces
- Tents or canopies of any size
- Tethered blimps, balloons, and other oversized inflatables
- Weapons and fireworks
- No open flame, infrared panel or propane heaters of any type allowed in any lot
- Propane tanks larger than 19 lbs. are not allowed on campus
- Overnight parking is not allowed in any of the Museum Campus parking lots
Note: Grills and heaters that use liquefied fuels are not permitted in enclosed parking garages and the lower level of the Waldron Deck
Revocable License:
A parking coupon is a revocable license. The license is subject to revocation if the user of the coupon engages in unruly or inconsiderate behavior at a Bears home game, or otherwise violates parking, stadium policies or the Bears Fan Code of Conduct. SP+ reserves the right to impose at any time rules relating to the conduct of patrons at the facilities they manage.
Solicitation/Distribution:
Solicitation or distribution of any unauthorized item is not permitted in parking facilities, the stadium's outer perimeter, or within the stadium.
Security:
For assistance, security teams are located near the parking lots' cashier booths or the top and bottom of the ramp in the Waldron Deck.Fans can also text the issue and location to 815-880-1920 (available three hours pregame to one hour postgame), call the security hotline 312-235-7999 or SP+ at 312-235-7724.
PNC Executive Suites and Skyline Suite
- The PNC Executive Suites and Skyline Suite open 2 hours before kickoff and will remain open approximately 90 minutes following the game.
- In ensuring the highest level of presentation, service, and quality, we ask that all food and beverage selections (including special liquor requests) be placed by 2:00 p.m. CST, four business days prior to each event.
- Orders can be submitted via email to SuiteEats@LevyRestaurants.com or online at http://suiteeats.com/soldierfield. Orders can also be arranged with the assistance of a Premium Specialist Representatives at (312) 235-7367 during normal business hours.
- All Suite guests with a North Garage parking pass will enter Soldier Field through the North Garage, which connects into the United Club. To enter the Skyline Suite, guests must use the elevator bank on the south side of the United Club.
- Non-Suite ticket holders are not allowed in the suites or on the PNC Executive Suites levels
- For immediate gameday questions or issues, such as mobile ticketing, please email SuiteServices@Bears.nfl.net.
Strollers:
Strollers are not permitted in the seating area. Fans can check strollers during games through October outside at Gate 10 or in the United Club at the Concierge desks on the United Club 100 Level. Beginning in October, strollers can be checked at Gate 8. No other prohibited item can be checked.
Security Assistance / Texting
For assistance on gameday, please utilize the following services:
- Text the issue and location to 815-880-1920. Standard Short Message Services ("SMS") rates apply. Sending prank text messages can lead to the revocation of ticket privileges.
- Gameday Security Fan Hotline (312) 235-7999
- Contact the nearest security officer (red jacket), usher (yellow jacket), or Fan Services Team Member (navy blue jacket)
"See Something, Say Something"
The safety of fans at our games is a top priority. The NFL, Chicago Bears and the Department of Homeland Security remind fans that if they see something suspicious to say something to alert stadium personnel.
Smoking Policy
The Smoke-Free Illinois Act prohibits smoking in Soldier Field for Bears games. Using smokeless or e-cigarettes, vaping and chewing smokeless tobacco are also prohibited. There are no designated smoking areas inside or outside the stadium and re-entry is prohibited. The smoking policy will be strictly enforced. Violators are subject to ejection. Repeated violations can result in the forfeiting of season ticket privileges.
Tailgating:
Tailgating is allowed on all surface lots of the Museum Campus, the upper level of the Waldron Deck and the Southwest Parking Facilities (McCormick Place 31st St. Lot B, D and E only). Party set-ups and grills that exceed the one designated parking space are prohibited. Tailgate set-ups cannot block vehicles entering or exiting the parking lots; set-ups in violation will be removed. Open containers of alcohol are not permitted outside of the parking lots, on the surrounding parklands or on the shuttles. Chicago Police Officers will issue citations for violators. Tailgating during the games or after night games and consuming alcohol in the "Family Friendly" No Alcohol lots are all prohibited. Tailgating is also prohibited in McCormick Place Lots B, D and E after any games.
Note: Stadium tailgating policies could change without notice based on best practice recommendations that may be made by stadium management, public health experts, and/or the NFL.
Public Transportation
The Transportation Center, (a.k.a. "East Museum Lot") at the corner of McFetridge and Special Olympics Drive is where CTA, Metra shuttle, and Pace bus services will be available for fans' drop-off and pick-up. For schedule and route information, please contact the Regional Transit Authority at: (312) 836-7000 or rtachicago.com. Due to limited parking on gameday, we strongly encourage utilizing public transportation.
Metra Commuter Trains
For more information regarding schedules, locations, and fares, log on to Metrarail.com or call (312) 322-6777.
From Ogilvie Transportation Center (OTC) and Union Station: From OTC and Union Station, the #128 Soldier Field Express buses travel a non-stop route to Soldier Field.
South Shore Line: The South Shore Metra line runs trains on the Metra Electric Line from South Bend, Indiana to downtown Chicago. For more information, log on to mysouthshoreline.com or call (312) 322-6777.
CTA – Buses & 'L' Trains
Soldier Field can be reached on the #128 Soldier Field Express from Ogilvie and Union Train Stations and the #146 Inner Lake Shore /Michigan Express buses.
The Red, Orange, and Green Lines stop at Roosevelt Station, between State Street and Wabash Avenue, where transfers can be made to the #146 Inner Lake Shore/Michigan Express bus or walk east on Roosevelt Road through Museum Campus to the stadium.
To exit Soldier Field after the game, board #128 and #146 buses on McFetridge Dr. facing eastbound at the corner of McFetridge and Special Olympics Drive, just northeast of the stadium.
For more information on CTA, log on to TransitChicago.com.
Pace – Soldier Field Express Buses
Pace operates Soldier Field Express Buses for Bears home games. Free parking is available at each departure location.
Buses depart 30 minutes after the game is over from the same location where passengers are dropped off.
For more information on Pace buses, visit PaceBus.com/soldierfield or call 847-228-2416.
Taxi Cabs and Ride Sharing
The designated pregame drop-off locations are at the 18th St. turnaround just west of DuSable Lake Shore Drive and on Balbo Dr. at Columbus Dr. Postgame pick-up location is ONLY on Balbo Drive at Columbus Drive north of Soldier Field (subject to change).
Tailgates
Vizzy Chicago Bears Fan Zone…Enjoy activities for fans of all ages in the Vizzy Chicago Bears Fan Zone prior to each of the first four regular season home games. Open two and a half hours prior to kickoff, closing ½ hour prior to kickoff. This event is free and open to the public. Featuring alumni appearances, Mini Monsters brought to you by Advocate Health Care, photo opportunities, tailgate games, activities, music, giveaways, food and beverage for purchase and more. The Vizzy Chicago Bears Fan Zone is located on the Stadium Green (southeast and southwest lawns directly outside of Ticketmaster Plaza / Gate 0).
Miller Lite Chicago Bears Ultimate Tailgate…Kick off gameday with Bears fans at the Miller Lite Chicago Bears Ultimate Tailgate, opens two hours prior to kickoff of each regular season home game through one hour postgame. This event is free and open to the public and features music, tailgate games, TVs, food and beverage for purchase and more. The Miller Lite Chicago Bears Ultimate Tailgate is located on the North Side of Soldier Field on the Field Museum Terrace.
Video Boards
The stadium video boards are 128 feet by 40 feet and are among the highest picture quality in the NFL. The LED ribbon panels are installed along the east and west 300-level and west 200-level which displays stats, animations and other content to enhance the game presentation experience. Live action, game animations, break features, stats, replays and all other game presentation content appear in the center of each videoboard. A variety of stats appear in the lower right side of the two main videoboards. In-game score and game in progress information are displayed on the left side on the two main videoboards as well as on the LED ribbon panels.
Video / Game Reproduction
Authorized transmission of accounts or descriptions of the game, including play-by-play data, is strictly prohibited per NFL policy. Violators may be subject to ejection from the stadium.
Water Fountains
Locations:
- United Club, 100 Level outside north and south restrooms, Sections 204, 304, 314
- Grand Concourse, Ticketmaster Plaza
- Mezzanine Concourse, Sections 106, 113, 120, 125, 130, 141, 148, 155
- Media Deck, Sections 228, 243
- Colonnade Concourse, Sections 318, 325, 333, 344, 349, 355
- West Grandstand Concourse, Sections 430, 433, 438, 441, 444
- Water fountains are turned off seasonally to prevent freezing
TICKET INFORMATION
Mobile Ticketing
All guests are required to enter Bears home games at Soldier Field using a mobile ticket.
Mobile tickets can be accessed via the free Chicago Bears Official App brought to you by Verizon. Single-game ticket buyers through Ticketmaster can download the free Chicago Bears Official App to access mobile tickets for entry. Season Ticket Holders, PNC Executive Suites, Skyline Suite and single-game ticket buyers through Ticketmaster will also be able to manage tickets via their online accounts.
We strongly recommend the following important tips:
- Add your ticket(s) to your phone's digital wallet in advance to avoid slow or weak Wi-Fi or cellular signals at the stadium
- Make sure you have a full battery charge before you head to the stadium
- If you are attending with guests, transfer (forward) each person their own ticket in advance
- DO NOT take screenshots of mobile tickets. Screenshots are not valid for entry
- Mobile Ticketing Support will be available to assist fans at the ticket booth located outside of Gate10, on the Southeast Lawn outside of Gate 6, on the north outside of Gates 45/47 and on the west side near Gate 25.
Bears Share… The Bears Share ticket donation program has been in effect since 1993 benefiting numerous local charities. Tickets can be donated online through STH Central at ChicagoBears.com/STH. Simply log in to your personal account on your desktop / laptop computer and select "Manage My Tickets." Select the game, click "More" or three dots, click "Donate" then select the seats you wish to donate. The tickets will automatically be forwarded to BearsCare.Share@Bears.NFL.net. The original ticket(s) become invalid. Donors will receive an email acknowledgement which should be retained for tax purposes. For more information regarding local agencies that are supported through Bears Share, please visit ChicagoBears.com/BearsCare.
Child Ticket Policy…Children under 32" tall are permitted entry inside Soldier Field without a ticket provided they obtain a complimentary lap pass prior to entry. Ticketed patrons will need to obtain a lap pass at the Gate 8 Ticket Office at Soldier Field on gameday. The child receiving the lap pass must be present when the pass is issued. There is a limit of one lap pass per game ticket. The child must sit on a ticketed patron's lap for the game and may not occupy a seat.
Individual Game Tickets…Fans can start their purchasing process at ChicagoBears.com/Tickets. Individual single-game tickets are sold by Ticketmaster via internet only at Ticketmaster.com.
No Alcohol… No Alcohol seating is in Sections 148 and 155 in the north end zone. The possession of alcoholic beverages is not permitted in these sections, and guests who violate this policy will be ejected from the stadium. For more information, please contact the Ticket Sales and Services Team during regular business hours at (847) 615-BEAR (2327).
Ticketmaster...Ticketmaster, the Chicago Bears Official Ticketing Partner, is the top choice for fans looking to securely obtain tickets to Bears games at Soldier Field this season. Tickets for single games can be bought through Ticketmaster by visiting ChicagoBears.com/Tickets or Ticketmaster.com
Ticket Sales and Service Department… The Bears Ticket Office on gamedays is located at Gate 8, at the southeast corner of the stadium. The office opens two hours prior to kickoff and representatives from the Ticket Sales and Services Team can be reached by calling (847) 615-BEAR (2327).
Suite Sales and Service Department… The Bears Suite Sales and Service Office on gamedays is located at Gate 14, at the southeast corner of the stadium. The office opens two hours prior to kickoff and representatives from the Suites Team can be reached by emailing SuiteServices@Bears.nfl.net. Please Note: The Chicago Bears Suite Sales and Services team will be unable to assist with non-suite ticket inquires or issues. Please contact the Chicago Bears Ticket Sales and Service Department for ticketing request.
Revocable License… A game ticket is a revocable license, and the license is subject to revocation if the user of the ticket brings into the stadium or attempts to bring into the stadium any prohibited items, engages in unruly or inconsiderate behavior at a Bears home game, or otherwise violates Bears ticket policies or stadium policies. The Chicago Bears reserve the right to impose at any time rules relating to the conduct of guests at games and establish other policies for the stadium.
Will Call… The Will Call for tickets and media is located outside Gate 10, at the southeast corner of the stadium. A valid picture identification is required to pick up tickets. Will Call opens two and one-half hours prior to kickoff and closes at halftime.
GUESTS WITH ACCESSIBILITY NEEDS
The Bears are committed to meeting the needs of our fans with accessibility needs, and we welcome our guests who require ADA accommodations to Soldier Field, which is fully compliant with the Americans with Disabilities Act.
ADA Coordinator… To contact the Bears ADA Coordinator, please call our Ticket Sales and Services Team at (847) 615-BEAR (2327).
ADA Drop-Off/Pick-Up Area… is located outside Gate 14 on the southeast side of stadium. An ADA placard or ADA license plate is required for access, and the person to whom the placard or license plate is registered must be an occupant of the vehicle in
order to access the Gate 14 drop-off. If the driver does not have a coupon for onsite parking, they will be directed back into the traffic queue to the nearest available cash parking.
Courtesy Carts… SP+ will have a limited number of courtesy carts available for transport of the guest with accessibility needs to and from the Museum Campus parking lots. Only the guest with accessibility needs and one companion will be permitted on the carts. Designated pick-up and drop-off locations are outside of the South Lot on the walkway near Special Olympics Drive at 18th Street and outside of the Adler Lot at the corner of Solidarity Drive and Lynn White Drive.
Evacuation… If you require assistance, please see the nearest usher to register your location. If needed, they will assist you to the nearest exit or Area of Refuge during an evacuation. Areas of Refuge are located at all concourse level emergency stair landings and are visually denoted by illuminated "Areas of Refuge" signage.
Parking… Each parking lot is compliant with the Americans with Disabilities Act. A pre-paid mobile parking coupon and ADA placard or license plate is required to park in the Museum Campus parking lot ADA spaces. The person to whom the license plate or placard is registered must be an occupant in the vehicle. Guests without a pre-paid mobile parking coupon are encouraged to park at the Southwest Parking Facilities at McCormick Place or the Millennium Park Garage and take the free ADA accessible shuttles directly to the ADA Drop-Off/Pick-up area outside Gate 14.
Service Animals Policy…Animals are not permitted at Soldier Field, except for service animals or service animals in training that accompany individuals with guest with accessibility needs. The Americans with Disabilities Act (ADA) defines 'service animals' as 'dogs (or in some cases, miniature horses) that are individually trained to do work or perform tasks for people with accessibility needs.' Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA and, therefore, are not permitted. Gate 8 is the designated gate for service animals to enter and exit the stadium. Gate 8 also serves as the exit and re-entry gate should a Service Animal need a relief area. Please contact our ADA Coordinator at (847) 615-BEARS if any accommodations are required."
Tickets… A guest who needs to exchange his or her mobile ticket for a wheelchair-accessible seat MUST enter the stadium through Gate 8.
Wheelchairs… A limited number of wheelchairs are available for transporting guests with accessibility needs to their seating locations. For information on accessible seating, contact the Bears Ticket Sales and Services Team at (847) 615-BEAR (2327).