A-Z Guide | Chicago Bears Official Website
Alcohol is strictly prohibited from being carried into Soldier Field, and violators are subject to ejection without refund. The use of illegal drugs, underage drinking and drinking alcohol on the public way and surrounding parklands is prohibited and violators are subject to arrest or citation from the Chicago Police Department. Individuals must be 21 years of age or older and show proper identification to purchase or consume alcoholic beverages. There is a maximum of two alcoholic beverages per purchase from a concession stand, portable or in-seat vendor. Guests may be in possession of a maximum of two alcoholic beverages at one time. Alcohol sales begin two hours prior to kickoff and are discontinued at the end of the third quarter or earlier at the discretion of stadium management.
Automated Teller Machines (ATMs)
PNC ATMs are conveniently located in the following areas throughout the stadium: Dr Pepper Patio located in the South Courtyard, Sections 128, 321, 439, United Club Section 314 and 100 Level, Section 350, North Garage near the Bears Pro Shop, inside Gate 38 – North Garage Level 3 and outside Gate 10. Soldier Field ATMs are also located at Sections 101, 117, 138, 342.
Based on recommended NFL public safety best practices, we strongly encourage fans to not bring any bags. One (per person) of the bags listed below will be permitted inside Soldier Field.
- Bags that are clear plastic, vinyl or PVC and do not exceed 12"x6"x12"
- One-gallon re-sealable clear freezer bag
- Women's clutch purse no larger than 4.5" x 6.5" with one of the clear plastic bags
- Medical bags for accompanying patron
All items subject to search. All other bags will be denied. Prohibited items include, but are not limited to: purses larger than a clutch bag, coolers, briefcases, backpacks, fanny packs, non-clear cinch bags, luggage of any kind, seat cushions with zippered covers, pockets or flaps, computer bags, camera bags, and any bag larger than the permissible size.
For a complete list of Prohibited Items, see "Prohibited Items." For more information on the NFL Bag Policy visit, https://www.chicagobears.com/gameday/bag-policy.
Guests must return unauthorized items to their vehicles. The Bears and SMG/Soldier Field Management cannot safeguard items which are not permitted to be brought into the stadium.
Are permitted provided the item does not obstruct the view of other guests, is not commercial or offensive, displays profane language, advertisements, or political slogans and must not be placed over any official stadium signage. Items must not be attached to a pole or the like which may cause harm to the guests seated around you. Stadium security reserves the right to remove these items from your possession if deemed appropriate for any reason.
Bears Access is a digital enhancement to your Bears event and Gameday experience featuring a discount card for Season Ticket Holders, registration for our Gameday Designated Driver program, and secure digital event waivers (for you and your children) that can be signed in advance to save time waiting in line for Bears Activities. Bears Access can be found within the Chicago Bears Official App brought to you by Verizon.
Hand-held binoculars are permitted, but binocular cases are prohibited.
Located Dr Pepper Patio / South Courtyard, Sections 103, 128, United Club 100 Level (north and south)
Code of Conduct
Courteous behavior and being respectful of others is expected of all guests at Chicago Bears games. Violations of the Code of Conduct in the stadium or parking areas will not be tolerated and may be grounds for ejection from the stadium or parking areas and/or revocation of ticket and/or parking privileges. Such behavior includes, but is not limited to: abuse of intoxicants, profane, disruptive or abusive language or gestures, offensive or disorderly conduct, throwing any object, standing or sitting in the aisles, smoking anywhere in the stadium, bringing any prohibited items into the stadium, possessing alcohol in a No Alcohol section, possessing more than two alcoholic beverages at a time, entering or attempting to enter the field level or playing field, wearing or displaying any apparel with profane or abusive language, failure to follow the instructions of stadium security and/or crowd management personnel, actions that may harm or endanger others and any other conduct that is deemed inappropriate in a public setting. Visiting teams' fans are our guests; harassment of any fans will be considered unruly behavior and grounds for ejection. Each guest should hold his or her mobile ticket and be ready to display it to stadium personnel to verify their seat location. Guests sitting in un-ticketed areas are subject to ejection from the stadium. Sending prank text messages can lead to the revocation of ticket privileges. Guests who cannot conform their conduct to these rules are not welcome at Chicago Bears games. The Season Ticket Holder is responsible for the conduct of users of mobile tickets issued to the Season Ticket Holder, even if the Season Ticket Holder gives away or sells their tickets to a game.
Guests committing an "extreme violation" of our Code of Conduct will result in ejection and may result in the revocation of season ticket privileges and Permanent Seat Licenses. Those offenses include, but are not limited to entering or attempting to enter the playing field or assaulting any guest or staff member. Any repeated violations of our Code of Conduct can result in forfeiture of season ticket privileges and Permanent Seat Licenses.
Based on NFL Best Practices, fans that are ejected from Bears games or parking lots for fan conduct violations may be subject to take an online Fan Conduct Awareness Class and pass the exam before being given the opportunity to return to ANY stadium for an NFL game.
The Chicago Bears Football Club is dedicated to making a difference in our community. Our organization inspires positive change and enriches the lives of others through outreach program, initiatives and partnerships. We are proud to give back to the community that has supported us since 1920. To find out more, please visit ChicagoBears.com/Community and Twitter at @BearsOutreach.
Aramark is the exclusive food and beverage concessionaire at Soldier Field. For a complete listing of food and beverages available, please check the Chicago Bears Mobile App brought to you by Verizon, visit ChicagoBears.com, or any Fan Services booth on gameday. Food for personal consumption is permitted if the container is not prohibited by the NFL Bag Policy. The Chicago Bears prefer Visa.
The Chicago Bears Crib Club, brought to you by PNC, is open to young Bears fans ages 0 to 4. Membership is free and includes monthly newsletters and exclusive invitations to events, contests, and more. To learn more, visit www.chicagobears.com/cribclub.
Stop by a Fan Services booth and pledge to be a Miller Lite designated driver. Participants must show a valid driver's license and be 21 years of age or older. Participants pledge not to drink alcohol at the game and to provide safe transportation home for their group. Designated Drivers receive a giveaway, coupon for a complimentary Dr Pepper Snapple Group junior soda or bottled water (concession stands only). All participants are automatically entered into the Responsibility Has Its Rewards Sweepstakes for a chance to win a trip to the Pro Bowl or Super Bowl – sponsored by the NFL and TEAM Coalition. They are also entered for a chance to win Designated Driver of the Game, including $50 in Bears Bucks to use at the Bears Pro Shops.
One elevator is in the southeast corner of the Dr Pepper Patio in the South Courtyard inside Gate 6 providing service from the Grand Concourse to the Verizon Mezzanine Level. A second elevator is in the southwest corner of the stadium on the Verizon Mezzanine Level behind Section 128 providing access from the Verizon Mezzanine Level to the Media Deck and the West Grandstand. All elevators are ADA accessible. Due to limited availability, we ask that only those guests with special needs use the elevators. There are two escalator banks in the United Club.
Should there be an immediate need to evacuate the stadium, fans will be given instructions via the public-address system and/or the video board. It is recommended that you familiarize yourself with the two exits nearest to your seats. An evacuation plan video will be displayed on the video boards pre-game to educate fans.
VERIZON MEZZANINE LEVEL:
Sections 101 through 108 or 154 and 155…proceed up to the Verizon Mezzanine concourse, turn right or left and continue toward the northeast corner of the stadium and exit through the east gates.
In Sections 110 through 153… proceed up to the Verizon Mezzanine Concourse and turn right or left to the nearest stairs or ramp, down to the Grand Concourse and exit out the nearest gate.
Exit The Midway, turn right or left and down the nearest stairs to the Grand Concourse and out the nearest gate.
MEDIA DECK LEVEL:
Sections 228 through 246… proceed up to the Media Deck Concourse, turn right or left and exit down the ramp or stairs in the southwest or west side of the stadium. Continue to the Grand Concourse and exit out the south or west gates.
END ZONE LEVELS:
Sections 248 through 256 and Sections 348 through 357 and Vivid Seats Fan Travel Packages Skydeck… proceed either up or down your aisle to the north Colonnade Level concourse, turn either right or left and exit out the nearest gate.
In Sections 218 through 226 and Sections 318 through 326 and Miller Lite Loft sections 422 through 425 … proceed either up or down your aisle to the South Colonnade Level concourse, turn either right or left to the nearest ramp or stairs and down to exit out the nearest gate.
WEST GRANDSTAND LEVEL:
Sections 330 through 344 and Sections 427 through 447… proceed either up or down your aisle to the west Colonnade Level concourse, turn either right or left to the nearest ramp or stairs and down to exit out the north, south or west Colonnade Level exterior stairs.
UNITED CLUB LEVELS:
Sections 202 through 216… proceed up to the United Club 200 Level Concourse, turn right or left and exit down through the nearest stairs to ground level, out through the east gates.
Sections 301 through 317…proceed either up or down to the United Club 300 Level concourse and continue through the exit doors to the East Colonnade concourse and exit down the East Colonnade exterior stairs. You may also take the nearest interior stairs down to ground level, out through the east gates.
PNC SUITES, PROVEN IT SKYLINE SUITE OR PRESS BOX:
Exit out through the back of the press box or Suite, turn either right or left to the nearest stairs down to the East Colonnade concourse and proceed to the East Colonnade exterior stairs. Continue down to ground level. In the Proven IT Skyline Suite, you have the option of taking the stairwell inside the suite down to the Promenade Level. From there, proceed down the nearest staircase to ground level and out through the south gates.
GUEST WITH A DISABILITY:
If you require assistance, please see the nearest usher. Our usher staff has been trained to assist you to the nearest exit or Area of Refuge during an evacuation. Once you have left the stadium, proceed as far away from the gates as possible.
Family restrooms are in near Sections 121, 146, 154, 320, 354, 435, 437, 439; in the United Club 100 Level (south end), and Sections 202, 216.
We will consistently deliver the best gameday experience for the best fans in the NFL in a safe, clean and friendly environment. Fans First!
To assist with questions and listen to fans' concerns, Fan Services team members will be stationed at eight Fan Services booths located throughout the stadium and two Concierge desks in the United Club. The Fan Services staff will also be roving the concourses throughout the stadium to provide added customer service.
Among the services provided are the Designated Driver program, identification wristbands, commemorative "First Game" certificates, assistive listening devices and pagers (Gate 0 only), feedback forms and Gameday A - Z Guides. Fans can also recognize any staff member for providing service that exceeds expectations by nominating them for a Gameday Hero Award.
Fan Services Booths are located: inside Gate 0, inside Gate 19, Verizon Mezzanine Concourse - Sections 119, 138, Colonnade Level Sections 320, 332, 350, Grandstand Level Section 444, Concierge desks in the United Club.
We want to hear from you! Visit ChicagoBears.com and click on the "Contact Us" link at the bottom of the page. You can also call our Ticket Sales and Services Team directly at (847) 615-BEAR (2327).
"BEAR DOWN, CHICAGO BEARS" Composed by Al Hoffman
Bear Down, Chicago Bears, make every play clear the way to victory;
Bear Down, Chicago Bears, put up a fight with a might so fearlessly.
We'll never forget the way you thrilled the nation with your T-formation.
Bear Down, Chicago Bears, and let them know why you're wearing the crown.
You're the pride and joy of Illinois, Chicago Bears, Bear Down.
First Aid / Medical Services
Soldier Field First Aid Stations are in the following areas:
- Inside Gate 17 on the Grand Concourse
- Colonnade Concourse, behind Section 339
- United Club 300 Level, across from north elevators, behind Section 304
Several roving medical teams throughout the stadium
First Bears Game Certificates
Fans attending their first Bears game at Soldier Field can receive an exclusive certificate commemorating their experience. Stop by any Fan Services booth for more information.
"Don't Wait, Get to the Gate: The Game Starts with the Anthem." Enhanced NFL public safety measures may lead to increased entry times to the game, and we don't want you to miss any of the pre-game excitement.
Stadium gates open two hours prior to kick-off. We STRONGLY ENCOURAGE fans to arrive early and be patient when entering the stadium. The enhanced public safety procedures at stadium gates recommended by the NFL will increase comfort and safety of fans at the game, but will require extra time for inspections and screening. Walk-through metal detectors will be used at the gates.
Here are some helpful hints to allow for easier access into the stadium:
When approaching the walk-through metal detectors, please place any large metal objects (cell phones, keys, cameras, etc.) on the table next to the metal detectors. You do not need to remove your hat, jacket, belt, wallet, watch, coins or other objects of similar size.
Wait for security to instruct you to walk through the metal detector, one person at a time. If the device detects something, you may be asked to re-check your pockets and go through the metal detector again, or you may be screened with a hand-held metal detector. Once you are screened, pick up your personal items and proceed to the gate for your mobile ticket to be scanned.
You and your belongings may be searched upon entry into Soldier Field. We suggest you not bring any bags; only one NFL approved bag per person will be permitted, see "Bag Policy." By tendering your mobile ticket and entering the stadium, you consent to such searches and waive any related claims that you might have against the NFL, its member clubs, their affiliates, and stadium landlord – their agents. If you elect to not consent to the searches, you will be denied entry to the stadium. Every guest must pass through a security checkpoint. No re-entries are permitted. All gates at Soldier Field are ADA accessible.
The Chicago Bears Kids Club brought to you by Jewel Osco is open to young Bears fans ages 5 to 12. Membership is free and includes exclusive invitations to events, contests, sweepstakes and more. To register, visit www.chicagobears.com/kidsclub.
Lost & Found
During the game lost and found is located at the Gate 1 Guest Services office; after the game, all lost items found will be taken to the Soldier Field management office at Gate 14. The item will be held by stadium management for 30 days before being discarded. To claim your item, please call (312) 235-7000.
Lost Children & Missing Persons
Lost children and missing persons will be escorted to the Gate 1 Guest Services office. A youth officer will be present to handle the report of a lost child and assist with locating their parent or guardian. Identification wrist bands for children are available at all Fan Services booths.
Merchandise / Bears Pro Shops
Bears Pro Shops are located at the north entrance of the stadium inside Gate 47 (from inside up the ramp from Section 148, northwest corner of the Verizon Mezzanine Level), south end of the United Club 100 level (Club and Suite Partners only), and the Dr Pepper Patio in the South Courtyard inside Gate 3 next to the Mezzanine ramp.
The Chicago Bears prefer Visa.
A climate-controlled hospitality space located on the west side of the Verizon Mezzanine Concourse behind sections 136 and 138. The lively indoor setting offers a variety of unique seating and gathering areas, four full service bars, specialty food stations, dedicated restrooms, and an impressive audio visual system to keep you connected to the action on the field. The Midway will be open before, during and after Bears home games. Season passes are sold exclusively to Bears Season Ticket Holders while single game passes can be purchased via the Chicago Bears Official Mobile App brought to you by Verizon.
News / Announcements
Stay connected! Keep up to date with official Chicago Bears news and announcements while you're at Soldier Field:
- Download the Chicago Bears Official Mobile App brought to you by Verizon for the latest news, exclusive videos, team stats, live scoring, mobile tickets, a live stream of today's game broadcast, Bears Access, tools to help you navigate Soldier Field, and more. Search for 'Chicago Bears' in the Apple App Store or Google Play.
- Follow our five Twitter accounts for up-to-the minute alerts - @ChicagoBears for team news and updates, @BearsLocal for events, player appearances and promotions@BearsSTH for Season Ticket Holder updates and news and @BearsOutreach to learn more about what the Bears are doing in your community and @InsideTheBears for behind the scenes stories.
Nursing Stations brought to you by Advocate Healthcare
Located in the Dr Pepper Patio/South Courtyard, Nursing Pod inside Gate 25 on the lower level mezzanine, First Aid Offices inside Gate 17, and United Club 300 Level and the Family Restroom in the United Club 100 Level.
Most parking facilities immediately surrounding the stadium require a pre-paid parking coupon. These facilities open four hours prior to kickoff and close two hours after the game. Parking lots may close earlier at the discretion of the Chicago Park District and stadium management.
Traffic Advisory – Traffic routes to Museum Campus parking lots are depicted on maps on pages 16-17. We strongly suggest leaving ample time to drive to Bears games.
The Chicago Bears Mobile App has integrated with Waze to provide Bears fans with real-time driving directions to specific parking lots around Soldier Field.
For more information, visit the "Coming to the Game" pages on ChicagoBears.com. or TravelMidwest.com.
A limited number of single game parking passes for various lots servicing Soldier Field (Museum Campus, Millennium Garages, McCormick Place Lot B and C) may be purchased in advance by visiting SoldierField.ClickandPark.com.
Fans without full season coupons can park at the Southwest Parking Facilities at McCormick Place Lot B ($40 drive-up, $50 pre-paid guaranteed) or in the Millennium Park Garage ($38 drive-up, $30 prepaid) and utilize the free shuttles to the stadium. The parking shuttles drop-off and pick-up area is located on 18th St., just west of Lake Shore Drive. Both shuttles continue until 2 hours after the game.
There is also cash parking available at McCormick Place Lot C - Lakeside ($35- No shuttle service available) and 18th Street ($55 plus service fee of $5 for a total of $60- pre-paid coupon only).Shows at McCormick Place may limit the amount of cash spaces available on gameday.
For more information on cash/individual game parking lots and garages, visit the Fan Services page at ChicagoBears.com, SoldierField.ClickAndPark.com or MillenniumGarages.com.
Buses, taxi cabs, and limousines will not be allowed to enter Soldier Field Campus starting 90 minutes after kick-off until one hour after the game is over. Violators are subject to ticketing, towing and prosecution. No exceptions. Buses may drop-off and pick-up guests on Columbus Drive, north of Balbo. Buses cannot drop off or pick up guests on any other area roadway.
Oversized Vehicles / Limousines: Cash parking is located at the Adler Planetarium Lot, on a first-come, first-served basis for $150. Oversized vehicles (bus, camper or any vehicle that does not fit inside the lines of one designated regular-size parking space) can be reserved at the Adler Lot for $150 plus a $5 transaction fee by visiting SoldierField.ClickAndPark.com. When available, buses and RVs can also park at the 31st St. McCormick Place Lot B for $80.
"Family Friendly" Alcohol Free Parking Lots: Family Friendly parking is located south of the Adler Planetarium ($50), and at the 31st Street Beach Lot ($25). No alcohol consumption is permitted in these lots. For information, visit SoldierField.ClickAndPark.com.
Prohibited Parking in Residential Areas: Parking is prohibited in the residential areas surrounding Soldier Field. The area is bordered by Roosevelt Road on the north, Cermak Road on the south, Lake Shore Drive on the east and Clark Street on the west. Violators are subject to ticketing and towing.
Policies: The following elements are prohibited in all parking lots and garages: (includes 31st St. McCormick Place Lot B)
- Tailgating during games and after night games
- Consumption of alcohol in the Family Friendly lots
- Advertising banners or displays
- Disorderly conduct
- Deep fryers or any oil-based cooking or frying
- Picketing or political campaigning
- Saving parking spaces
- Tents or canopies of any size
- Tethered blimps, balloons, and other oversized inflatables
- Fire pits or open fires
- Propane tanks larger than 19 lbs.
- Any portable heaters
- Weapons, fireworks
- Set-ups or games utilizing sidewalks and/or streets
- Solicitation or distribution of any unauthorized item
- Unmanned Aircraft Systems ("Drones")
- Drinking games
Note: Grills are not permitted in enclosed parking garages and the lower level of the Waldron Deck. Heaters that use liquified fuels are not permitted in both levels of the Waldron Deck or enclosed parking garages.
Solicitation/Distribution: Solicitation or distribution of any unauthorized item is not permitted in parking facilities, the stadium's outer perimeter, or within the stadium.
Revocable License: A parking coupon is a revocable license. The license is subject to revocation if the user of the coupon engages in unruly or inconsiderate behavior at a Bears home game, or otherwise violates parking, stadium policies or the Bears Fan Code of Conduct. SP+ reserves the right to impose at any time rules relating to the conduct of patrons at the facilities they manage.
Tailgating: Tailgating is allowed on all surface lots of the Museum Campus, the upper level of the Waldron Deck and the Southwest Parking Facilities (McCormick Place 31st Street Lot B only). Party set-ups and grills that exceed the one designated parking space are prohibited. Tailgate set-ups cannot block vehicles entering or exiting the parking lots; set-ups in violation will be removed. Open containers of alcohol are not permitted outside of the parking lots, on the surrounding parklands or on the shuttles. Chicago Police Officers will issue citations for violators. Tailgating during the games or after night games (including McCormick Place 31st St. Lot B) and consuming alcohol in the "Family Friendly" No Alcohol lots are all prohibited.
Security: For assistance, security teams are located near the parking lots' cashier booths or the top and bottom of the ramp in the Waldron Deck. Fans can also text the keyword "Bears" and describe the issue and location to 69050 (available three hours pregame to one hour postgame), call the security hotline 312-235-7999 or SP+ at 312-235-7724.
Your interactive guide to every Chicago Bears home game. Pay attention to the Soldier Field video boards throughout the game for special offers or discounts from Chicago Bears Corporate Partners.
For the comfort and safety of all guests the following items are not permitted to be brought into the stadium:
- Weapons/firearms (insert no-firearm logo)
- Alcoholic beverages and "Palcohol" (Powdered Alcohol)
- Any bag, case or purse other than the NFL approved bags, see "Bag Policy" below
- Seat cushions with zippered covers, pockets or flaps
- Balloons and beach balls
- Cameras with lenses that exceed 6" when fully extended
- Cans, bottles, or other beverage containers
- Clothing or signage with offensive or vulgar language or that blocks fans' view
- Fireworks, smoke bombs
- Illegal drugs
- Laser pens and pointers
- Noise-making devices (i.e. horns, whistles, etc.)
- Poles of any kind, including selfie-sticks
- Video or movie cameras
- Smoking cigarettes, using smokeless cigarettes, e-cigarettes or chewing smokeless tobacco
- Any other items deemed to be dangerous or inappropriate
- Unmanned Aircraft Systems ("Drones")
- Any coolers and ice chests (includes soft sided)
Bag Policy - Based on recommended NFL public safety best practices, we strongly encourage fans to not bring any bags. One (per person) of the bags listed below will be permitted inside Soldier Field.
- Bags that are clear plastic, vinyl or PVC and do not exceed 12"x 6"x 12"
- One-gallon re-sealable clear freezer bag
- Women's clutch purse no larger than 4.5" x 6.5" with one of the clear plastic bags
- Medical bags for accompanying patron
All items subject to search. All other bags will be denied. Prohibited items include, but are not limited to: purses larger than a clutch bag, coolers, briefcases, backpacks, fanny packs, non-clear cinch bags, luggage of any kind, seat cushions with zippered covers, pockets or flaps, computer bags, camera bags, and any bag larger than the permissible size. THERE WILL BE NO EXCEPTIONS!
Strollers: Strollers are not permitted in the seating area. Fans can check strollers during games through October outside at Gate 10 or in the United Club at the Concierge desks on the United Club 100 Level. No other prohibited item can be checked.
The Transportation Center, (a.k.a. "East Museum Lot") at the corner of McFetridge and Museum Campus Drive, is where CTA, Metra shuttle, and Pace bus services will be available for fans' drop-off and pick-up. For schedule and route information, please contact the Regional Transit Authority at: (312) 836-7000 or rtachicago.com. Due to limited parking on gameday, we strongly encourage utilizing public transportation.
Metra Commuter Trains
For more information regarding schedules, locations, and fares, log on to Metrarail.com or call (312) 322-6777.
From Ogilvie Transportation Center (OTC) and Union Station: From OTC and Union Station, the #128 Soldier Field Express buses travel a non-stop route to Soldier Field.
South Shore Line: The South Shore Metra line runs trains on the Metra Electric Line from South Bend, Indiana to downtown Chicago. For more information, log on to NICTD.com or call (312) 322-6777.
CTA – Buses & 'L' Trains
Soldier Field can be reached on the #128 Soldier Field Express and the #146 Inner Drive/Michigan Express buses.
To exit Soldier Field after the game, board #128 and #146 buses along the west side of the Transportation Center ("East Museum Lot") at the corner of McFetridge and Museum Campus Drive, just northeast of the stadium.
The Red, Orange, and Green Lines stop at Roosevelt Station, between State Street and Wabash Avenue, where transfers can be made to the #146 Inner Drive/Michigan Express bus, or walk east on Roosevelt Road through Museum Campus to the stadium.
For more information on CTA, log on to TransitChicago.com.
Pace – Soldier Field Express Buses
The bus service providing express service from suburban locations to Soldier Field runs only during the regular season. Pace Soldier Field Express Buses will NOT be in operation for Bears playoff games. Please plan accordingly.
Uber, Taxi Cabs and Ride Sharing
The designated pregame drop-off locations are at the 18th St. turnaround just west of Lake Shore Drive and on Balbo Dr. at Columbus Dr. Postgame pick-up location is ONLY on Balbo Drive at Columbus Drive north of Soldier Field (subject to change). Uber is the preferred ride of the Chicago Bears.
Security Assistance / Texting… For assistance, please utilize the following services:
• Text keyword "BEARS" followed by the issue and location to 69050. Standard Short Message Services ("SMS") rates apply. Sending prank text messages can lead to the revocation of ticket privileges.
• Fan Hotline (312) 235-7999
• Contact the nearest security officer (red jacket), usher (yellow jacket), or Fan Services Team Member (navy blue jacket)
"See Something, Say Something"
The safety of fans at our games is a top priority. The NFL, Chicago Bears and the Department of Homeland Security remind fans that if they see something suspicious to say something to alert stadium personnel.
The Smoke-Free Illinois Act prohibits smoking in Soldier Field for Bears games. There are no designated smoking areas inside or outside the stadium and re-entry is prohibited. The smoking policy will be strictly enforced. Violators are subject to ejection. Repeated violations can result in the forfeiting of season ticket privileges. Using smokeless or e-cigarettes, vaping, and chewing smokeless tobacco are also prohibited.
Meijer Chicago Bears End Zone…Enjoy family friendly activities in the Meijer Chicago Bears End Zone prior to each of the preseason home games. Open two and a half hours prior to kickoff, closing ½ hour prior to kickoff. This event is complimentary, open to the public and features alumni appearances, Mini Monsters Zone brought to you by Advocate Health Care, photo ops, youth oriented games and activities, music, giveaways, food and beverages available for purchase and more. The Meijer Bears End Zone is located on the Stadium Green (southeast and southwest lawns directly outside of Gate 0).
Miller Lite Chicago Bears Fan Zone…Enjoy activities for fans of all ages in the Chicago Bears Fan Zone prior to each of the first four regular season home games. Open two and a half hours prior to kickoff, closing ½ hour prior to kickoff. This event is complimentary, open to the public and features alumni appearances, Mini Monsters Zone brought to you by Advocate, photo ops, tailgate games and activities, music, giveaways, food and beverages available for purchase and more. The Miller Lite Bears Fan Zone is located on the Stadium Green (southeast and southwest lawns directly outside of Gate 0).
Miller Lite Chicago Bears Ultimate Tailgate…Kick off gameday with Bears fans at the Miller Lite Chicago Bears Ultimate Tailgate, opens two hours prior to regular season home games until the end of the game. This event is complimentary, open to the public and features alumni appearances, music, tailgate games, TVs, communal tables, food and beverages available for purchase and more. The Miller Lite Bears Ultimate Tailgate is located on the North Side of Soldier Field on the Field Museum Terrace.
Video Boards… The stadium video boards are 128 feet by 40 feet and offer the highest picture quality in the NFL. The LED ribbon panels are installed along the east and west 300-level and west 200-level. NFL scores are displayed on the left side of the two main video boards. Stats appear on the lower right side of the two main video boards. Game score and game in progress information appears on the two main video boards and on the ribbon panels.
Mobile Ticketing - All guests are required to enter Bears home games at Soldier Field using a mobile ticket. Mobile tickets can be accessed via the free Chicago Bears Official App brought to you byVerizon. Single-game ticket buyers through Ticketmaster can download the free Chicago Bears Official App to access mobile tickets for entry. Season Ticket Holders and single-game ticket buyers through Ticketmaster will also be able to manage tickets via their online accounts.
We strongly recommend the following important tips:
- Add your ticket(s) to your phone's digital wallet in advance to avoid slow or weak Wi-Fi or cellular signals at the stadium
- Make sure you have a full battery charge before you head to the stadium
- If you are attending with guests, transfer (forward) each person their own ticket in advance
- DO NOT take screenshots of mobile tickets. Screen shots are not valid for entry
Mobile Ticketing Support will be available to assist fans on the Southeast Lawn outside of Gate 6, on the north outside of Gates 45/47 and on the west side near Gate 25.
Bears Share… The Bears Share ticket donation program has been in effect since 1993 benefiting numerous local charities. Tickets can be donated online through STH Central at ChicagoBears.com/STH. Simply log in to your personal account on your desktop / laptop computer and select "Manage My Tickets." Select the game, click "Donate" then select the seats you wish to donate. The tickets will automatically be forwarded to BearsCare.Share@Bears.NFL.net. The original ticket(s) become invalid. Donors will receive an email acknowledgement which should be retained for tax purposes.
Child Ticket Policy…Children under 32" tall are permitted entry inside Soldier Field without a ticket provided they obtain a complimentary lap pass prior to entry. Ticketed patrons will need to obtain a lap pass at the Gate 8 Ticket Office at Soldier Field on gameday. The child receiving the lap pass must be present when the pass is issued. There is a limit of one lap pass per game ticket. The child must sit on a ticketed patron's lap for the game and may not occupy a seat.
Individual Game Tickets…Fans can start their purchasing process at ChicagoBears.com/Tickets. Individual single-game tickets are sold by Ticketmaster via phone and internet only. Fans may charge by phone at (800) 745-3000, or online at Ticketmaster.com.
Lost or Stolen Tickets…Please contact the Ticket Sales and Services Team at (847) 615-BEAR (2327) to report stolen season tickets. Lost or stolen Suite tickets can be reported to the Suite Services Team at (847) 739-5318 or firstname.lastname@example.org.
NFL Ticket Exchange… Bears fans can buy and sell Bears tickets with NFL Ticket Exchange at NFL.com powered by Ticketmaster. Fans can purchase tickets directly from Season Ticket Holders and other fans, or sell tickets that can't be used. For more details, visit NFL Ticket Exchange at NFL.com/TicketExchange.
No Alcohol… No Alcohol seating is in Sections 148 and 155 in the north end zone. The possession of alcoholic beverages is not permitted in these sections, and guests who violate this policy will be ejected from the stadium. For more information, please contact the Ticket Sales and Services Team during regular business hours at (847) 615-BEAR (2327).
Ticket Sales and Service Department… The Bears Ticket Office on gamedays is located at Gate 10, at the southeast corner of the stadium. The office opens two hours prior to kickoff and representatives from the Ticket Sales and Services Team can be reached by calling (847) 615-BEAR (2327).
Revocable License… A game ticket is a revocable license, and the license is subject to revocation if the user of the ticket brings into the stadium or attempts to bring into the stadium any prohibited items, engages in unruly or inconsiderate behavior at a Bears home game, or otherwise violates Bears ticket policies or stadium policies. The Chicago Bears reserve the right to impose at any time rules relating to the conduct of guests at games and establish other policies for the stadium.
Will Call… The Will Call for tickets and media is located outside Gate 10, at the southeast corner of the stadium. A valid picture identification is required to pick up tickets. Will Call opens two and one-half hours prior to kickoff and closes at halftime.
- Grand Concourse, Gate 0
- Verizon Mezzanine Concourse, Sections 106, 113, 120, 125, 130, 141, 148, 155
- Media Deck, Sections 228, 243
- Colonnade Concourse, Sections 318, 325, 333, 344, 349, 355
- West Grandstand Concourse, Sections 430, 433, 438, 441, 444
- Water fountains are turned off seasonally to prevent freezing
Log onto the "Bears Free WiFi" network on your Wi-Fi enabled device inside of Soldier Field. Accept the terms and conditions to get online.
Guests With Disabilities
The Bears are committed to meeting the needs of our fans with disabilities, and we welcome members of our disabled community to Soldier Field, which is fully compliant with the Americans with Disabilities Act.
ADA Coordinator… To contact the Bears ADA Coordinator, please call our Ticket Sales and Services Team at (847) 615-BEAR (2327).
ADA Drop-Off/Pick-Up Area… is located outside Gate 14 on the southeast side of stadium. An ADA placard or ADA license plate is required for access, and the person to whom the placard or license plate is registered must be an occupant of the vehicle in order to access the Gate 14 drop-off. If the driver does not have a coupon for onsite parking, they will be directed back into the traffic queue to the nearest available cash parking.
Assistive Animals… Seeing-eye dogs and other assistive animals accompanying the disabled or visually impaired are permitted at Soldier Field. Please contact our ADA Coordinator at (847) 615-BEAR if any accommodations are required. All other animals are prohibited.
Courtesy Carts… SP+ will have a limited number of courtesy carts available for transport of the disabled guest to and from the Museum Campus parking lots. Only the disabled guest and one companion will be permitted on the carts. Designated pick-up and drop-off locations are outside of the South Lot on the walkway near Museum Campus Drive at 18th Street and outside of the Adler Lot at the corner of Solidarity Drive and Lynn White Drive.
Evacuation… If you require assistance, please see the nearest usher to register your location. If needed, they will assist you to the nearest exit or Area of Refuge during an evacuation. Areas of Refuge are located at all concourse level emergency stair landings and are visually denoted by illuminated "Areas of Refuge" signage.
Parking… Each parking lot is compliant with the Americans with Disabilities Act. A pre-paid mobile parking coupon and ADA placard or license plate is required to park in the Museum Campus parking lot ADA spaces. The person to whom the license plate or placard is registered must be an occupant in the vehicle. Guests without a pre-paid mobile parking coupon are encouraged to park at the Southwest Parking Facilities at McCormick Place or the Millennium Park Garage and take the free ADA accessible shuttles directly to the ADA Drop-Off/Pick-up area outside Gate 14.
Tickets… A guest who needs to exchange his or her mobile ticket for a wheelchair-accessible seat MUST enter the stadium through Gate 8.
Wheelchairs… A limited number of wheelchairs are available for transporting guests with special needs to their seating locations. For information on accessible seating, contact the Bears Ticket Sales and Services Team at (847) 615-BEAR (2327).
Soldier Field fan conduct video 2018
Help the Bears stop unBEARable fan behavior at Soldier Field.
Soldier Field evacuation routes
In case of an emergency evacuation while you're at Soldier Field, here is the game plan.