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Bears make announcement about 2020 tickets

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If fans are allowed to attend Bears games at Soldier Field this season—which has yet to be determined due to the coronavirus—it will be necessary to reduce seating capacity to allow for social distancing. 

As a result, there will be no season ticket packages available for the 2020 season. Instead, only individual game tickets would be made available exclusively to Season Ticket Holders, with PSL holders being given first priority. 

All Season Ticket Holders can choose to either receive a refund for their 2020 tickets or a credit for the 2021 season. They will automatically be given the opportunity to purchase 2021 season tickets in the same location. 

Bears President and CEO Ted Phillips made that announcement in a letter sent to Season Ticket Holders Friday. 

"It was a tough decision, but the health and safety of everyone must remain our top priority," Phillips said in a statement sent to the media. "If we are able to host fans at home games, Season Ticket Holders, starting with PSL holders, will have the first opportunity to purchase single-game tickets. We are incredibly thankful for their loyalty, patience and support throughout this unique and challenging time."

In the letter sent to Season Ticket Holders, Phillips also revealed that players have started to report to Halas Hall to begin preparations for training camp; fans will not be permitted to attend training camp practices; and Family Fest and Varsity Bears events have been cancelled. 

Here's the letter in its entirety:

We hope this letter finds you well as the world continues to deal with the continuing pandemic. 

Players have started reporting to Halas Hall to begin preparations for our first training camp in Lake Forest since 1983. Due to new NFL health and safety protocols and guidelines, training camp will take place without fans this year, as all NFL training camps in 2020 will be closed to the public. If preseason games are played, we will not be hosting fans for those games. Additionally, Family Fest and Varsity Bears have been cancelled for 2020. 

While the energy and excitement from the fans that we have enjoyed during camp for many years will be missed, the health and safety of everyone remains our highest priority. We look forward to fans returning to camp in 2021. In 2020, we are dedicated to bringing you exclusive content through all of our media and social channels (ChicagoBears.com, Chicago Bears Official App, Facebook, Twitter, Instagram, Snapchat, YouTube, TikTok) directly from Halas Hall as we prepare for the season.  

We understand that there are still many questions regarding the regular season fan experience at Soldier Field and how that will impact your season ticket package. We continue to work closely with city and state officials and public health experts regarding potential opportunities to allow fans to attend regular season games this fall, but the presence of and the exact number of fans that will be allowed into Soldier Field has not yet been determined. In the event fans are permitted to attend regular season games, there will be a need to reduce the seating capacity to build a plan that allows for social distancing. We are disappointed to share that this will result in season ticket packages not being available for the 2020 season.  

All Season Ticket Holders will either receive a refund or 2020 payments can be credited to the 2021 season. There is nothing you need to do to reserve your same seat locations for next year. Season ticket renewal information will automatically be sent to you next February for the 2021 season. If you have already spoken to a Ticket Office representative regarding a refund request, you do not need to do anything more. Refunds will be processed in the coming weeks using the same method in which the original payment was made. Accounts that remain with a credit balance will have the funds applied towards their 2021 season ticket renewal. All ticket transfers, donations, and secondary sales that have taken place for this season have been cancelled.    

If fans are allowed to attend regular season games at Soldier Field this year, the opportunity to purchase individual game tickets during the 2020 regular season will be made available exclusively to STHs, with PSL holders being given first priority. There will be no multi-game packages for 2020. All ticket sales would be on a single game basis. More details regarding single game ticket opportunities and the gameday experience, including parking, tailgating, stadium entry, food and beverage, retail, and safety procedures will be communicated as we get closer to our first home game. 

We encourage you to call the Ticket Office at 847-615-BEAR (2327) with any questions regarding your account. Thank you for the patience you have shown and the communication you have shared over the past few months.  

Best wishes and Bear Down!

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